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Digital Realty


IT Business Operations Lead

  2323 bryan street, Dallas

Position Title: IT Business Operations Lead

Location: Dallas, TX


Your role

This Dallas-based role is on the IT Business Operations team and will serve as the primary buyer and subject matter expert for the global IT and PMO organizations. With input and guidance from IT staff, the role is responsible for procuring hardware, software, technical maintenance services, professional services, and contingent labor for IT and IT-assisted business projects. The individual will also conceive and implement business process guidelines, manage suppliers, coordinate new vendor agreement negotiations, maintain an electronic IT contracts repository, and monitor global IT spend as we integrate with new IT operations acquired through domestic and international mergers and acquisitions. 


What you’ll need

To be a good fit for this opportunity you should have:

  • Bachelor’s Degree plus at least 5 years of experience performing similar duties within a commercial property management or information technology environment.
  • Advanced Excel skills and familiarity with O365 SharePoint, Teams, and BI. Experience using any FP&A planning and reporting systems helpful.
  • Significant hands-on experience using an enterprise procure-to-pay platform for requisitions, purchase orders, and payables.  Digital Realty currently uses Yardi Voyager and is converting to Oracle Cloud over the next few years. 
  • General understanding of GAAP accounting guidelines applying to Information Technology operating and prepaid expenses, capital expenses, labor capitalization, and project accounting.
  • General understanding of favorable vs. unfavorable business terms and risks in software, maintenance, and services contracts from the buyer’s perspective.
  • Attention to detail and ability to fulfill requests quickly.
  • Professional communicator and enthusiasm for teamwork.
  • Possesses flexibility and patience necessary to contribute to harmonizing disparate business practices in a fast-paced working environment.


What you’ll do

  • Write and send purchase orders to vendor supply base.
  • Collaborate with accounts payable on the invoice approval cycle for IT and project transactions.
  • Collaborate with legal team on new vendor agreements and vendor purchasing system set ups.
  • Work with supply base to resolve account issues, payments, and contractual matters.
  • Assist IT leadership in managing the IT capital and operational budgets, ensuring the organization operates within defined and approved budget targets.
  • Serve as a critical resource in developing and implementing operational improvements related to IT business practices and governance.
  • Support merger planning and business consolidation activities.
  • Maintain and improve a SharePoint contract documents and meta data library.


A bit about us

Digital Realty supports the world's leading enterprises and service providers by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL®, our global data center platform, gives customers a reliable foundation for scaling their digital business and efficiently managing data gravity challenges. The size and scale of our business puts us in a unique position to offer customers access to 290 facilities in 49 metros across 24 countries and six continents.


A bit about our IT team

Our IT team is at the heart of our business. We develop infrastructures, design and build networks, support servers and provide the first line of support by delivering rich connectivity for our customers. With new data centers coming online all the time, it’s a rapidly changing technical environment so our team is always ready to innovate and take the lead on projects. We constantly develop, deploy and support vital networks and data services that drive business performance and improve life for customers around the globe.


What we can offer you

Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers.

Join us and you’ll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you’ll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We’ll also give you plenty of development opportunities so you can build a rewarding and successful career with us.

This is an exciting time to join our business so apply now and make your mark on our future.



The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Digital Realty offers a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions.

Digital Realty is an equal opportunity employer, EOE/AA/M/F/Vets/Disabled.  All applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or protected veteran status, or other status protected by law or Company policy.

Digital Realty cares about the health and safety of its workforce, customers, and vendors. Digital Realty encourages all new hires to be fully COVID-19 vaccinated by their start date. Employees who are not fully COVID-19 vaccinated will need to comply with our weekly COVID-19 testing requirements, subject to applicable workplace accommodation requirements.

Digital Realty is a publicly traded company (NYSE: DLR) with investment grade ratings from all three major ratings agencies.

Please do not forward unsolicited resumes to any employee of Digital Realty and its subsidiaries. Digital Realty is not responsible for any fees related to unsolicited referrals.


Want to know more about this position?

Get in touch with:

Justin Pickens

Justin Pickens


Send me a message

Your future colleagues

“I enjoy coming to work each day to support the team and their growth.”

Isaac S.
Manager, IT Corporate Services, Dallas, TX

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