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Digital Realty


Operations Coordinator

  2323 bryan street, Dallas
Back to vacancy overview Last updated: 17-06-2022

Thank you for your interest in joining the team. Unfortunately, this role is no longer open to new applications.
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Position Title:  Operations Coordinator


Your role

The Operations Coordinator is responsible for managing the workflow for the Operations Guide and the governance risk & compliance policy management software platform (GRC) for the global Operations Department. 

Day-to-day will be responsible for updating procedures, policies, and communications to inform employees of company developments and policy changes. Will also be responsible for processing incoming requests for new and modified procedures/policies, driving the annual and biennial review process with subject matter experts, and facilitating the employee acknowledgment process for the global Operations Department according to company HR/Legal guidelines.

What you’ll do

  • Coordinate the request, documentation, and review of all procedures, policies, and documents with appropriate subject matter experts, incorporate revisions, coordinate proper distribution, and manage translation requirements.
  • Manage annual or biennial procedure and policy review process with subject matter experts and administer policy acknowledgment process for employees.
  • Manage & maintain the communication and policy pipeline, follow up on outstanding items, and other policy & communication deadlines.
  • Monitor formal communication and Operations inquiry; answer or direct questions to appropriate resources.
  • Manage and act as Operations department platform administrator for ServiceNow corporate policy platform.
  • Process departmental invoices and manage the internal accounts-payable tracker.
  • Responsible for reading & analyzing memos to determine significance and plan distribution accordingly.
  • Maintain all internal web-portal pages under the Operations Department by working with IT and the SharePoint Developers to manage access permissions and implement required webpage changes/additions.
  • Additional responsibilities include managing the Operations training calendar, developing Operations surveys via Survey Monkey, partnering with department heads to create and publish a weekly global Informational Newsletter.

What you’ll need

  • Digital Realty cares about the health and safety of its workforce, customers, and vendors. Except in limited circumstances where an employee is legally entitled to an accommodation, Digital Realty requires all new hires to be fully vaccinated by their start date as a condition of employment. 
  • Bachelor’s degree or equivalent experience of a minimum of two years as an office administrator or coordinator who handles various tasks to ensure the smooth daily operations of a department, including performing administrative duties and assisting with project management.
  • Strong planning, presentation & organizational skills
  • Strong language/linguistic skills – written & verbal
  • Ability to set priorities and identify areas that require further research
  • Excellent interpersonal and communication skills with the ability to interact with all levels of the organization
  • Demonstrated ability to work productively and comfortably with a minimum of direction
  • Proficient computer skills required, including Microsoft Office Suite, SharePoint, and Teams
  • Demonstrate the ability to quickly adapt to corporate culture and create positive internal relationships with staff, subject matter experts, management, and consultants. The candidate must demonstrate leadership abilities. Strong verbal, listening, written communication skills are required.
  • The ability to be proactive, self-motivated, and self-directed, as needed. To demonstrate a commitment to Digital’s excellent customer service standards. 
  • Digital Realty cares about the health and safety of its workforce, customers, and vendors.  Digital Realty encourages all new hires to be fully COVD-19 vaccinated by their start date. Employees who are not fully COVID-19 vaccinated will need to comply with our weekly COVID-19 testing requirements, subject to applicable workplace accommodation requirements.




A bit about us

Digital Realty supports the world's leading enterprises and service providers by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL®, our global data center platform, gives customers a reliable foundation for scaling their digital business and efficiently managing data gravity challenges. The size and scale of our business puts us in a unique position to offer customers access to 290 facilities in 49 metros across 24 countries and six continents.


A bit about our Digital team

Our Operations team keeps our customers’ infrastructure running safely and securely. We get plenty of opportunities to take on a variety of tasks and develop our technical skills. From overseeing electrical power to cooling and fire suppression systems, our team plays a vital role in making sure everything in our data centers operates as it should.


What we can offer you

Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers.


Join us and you’ll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you’ll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We’ll also give you plenty of development opportunities so you can build a rewarding and successful career with us.


This is an exciting time to join our business so apply now and make your mark on our future.




The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.


Digital Realty offers a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions.


Digital Realty is an equal opportunity employer, EOE/AA/M/F/Vets/Disabled.  All applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or protected veteran status, or other status protected by law or Company policy.



Digital Realty is a publicly traded company (NYSE: DLR) with investment grade ratings from all three major ratings agencies.


Please do not forward unsolicited resumes to any employee of Digital Realty and its subsidiaries. Digital Realty is not responsible for any fees related to unsolicited referrals.


Want to know more about this position?

Get in touch with:

Melissa Renfer

Melissa Renfer


Send me a message

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