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Operations

Service Design Engineer

  Sagereistrasse 33/35, Zurich

Overview

Your Role

As a Service Design Engineer (SDE) you will be in a Technical Planner role, have the overview of Space, Power and Cooling in our Data Centers (Capacity Management) and will focus on Data Center Fit-Out Projects for new clients as well as customer order forms (COFs) for our existing international customer base. With your technical expertise you will also be responsible for the technical response to customer tenders (RFPs/RFIs) and actively advise the customer.

You will be responsible for providing advice to the sales team and supporting them with technical expertise during the preparation of the contract and create holistic service solutions (designs) for new and existing customers and ensure that the design meets both, Customer and Interxion requirements. You will obtain quotations from suppliers, create technical drawings in AutoCAD, check the technical and time feasibility and submit the design to the Project Management (Service Transition) for implementation. In this context, you also ensure that all relevant tools, plans and other documents are always updated.

 

What you’ll need

  • Engineering Degree (FH, HF) in a relevant field (e.g. Electrical, Mechanical)
  • Specialized technical expertise with 3 – 5 years working experience
  • Experience with technical documents and drawing tools (SLDs, AutoCAD)
  • Fluency in English and German, both written and oral (C1 level)
  • Structured working methods and ability to work on own initiative (self-propelled)
  • Strong sense of urgency and excellent organizational skills
  • Capability to work on different tasks at the same time
  • Confident behavior towards customers and cooperation partners
  • Excellent and effective communications skills, both orally and written

 

A bit about us

Interxion: A Digital Realty Company, is a leading provider of carrier- and cloud neutral data center services across EMEA. With more than 700 connectivity providers in over 100 data centers across 13 European countries, we are at the heart of the internet – powering finance, communication, healthcare, creativity, entertainment, life. As part of Digital Realty, our customers now have access to 49 metros across six continents. We’ve 2,800+ colleagues around the world who work together, come up with life-changing solutions and create connections that matter every day.

 

A bit about our Digital team

This position is part of the Service Design Team, reports to the Head of Client Services and interfaces with all departments within Operations as well as external suppliers and clients.

 

What we can offer you

Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers. Join us and you’ll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you’ll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We’ll also give you plenty of development opportunities so you can build a rewarding and successful career with us. This is an exciting time to join our business so apply now and make your mark on our future.

Want to know more about this position?

Get in touch with:

Inga Inveradi

Recruiter

Send me a message

Your future colleagues

“I enjoy making our customers happy.”

Charlene G.
Senior Customer Success Manager, APAC

“It’s satisfying to work with such a collaborative group of talented yet humble people.”

Peter A.
VP of Design and Construction, Australia

“My team is amazing and getting to work with them makes every day memorable.”

Crystalyn R.
Real Estate Manager, Dallas, TX

“We all have a voice and are heard.”

Demi P.
Assistant Real Estate Manager, Portfolio Operations, Piscataway, New Jersey

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