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Digital Realty
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Marketing

UX Content Strategist

  365 main street, San Francisco

Overview

POSITION: Sr. Manager – UX Content & Strategy

OPPORTUNITY SNAPSHOT:

We’re looking for a dynamic and experienced UX Content Strategist to join our Global Digital Experience Team.   You will help build strategic and integrated content programs that deliver compelling stories for our expanding portfolio of websites. This role will centralize digital content development across the organization, produce, write, and edit content.  The content will support all stages of the marketing funnel to drive brand awareness, educate customer and prospects, generate demand, and engage users in a holistic, solutions-first and value driven narrative.

WHAT ROLE WILL BE DOING:

  • Build engaging content for our global websites that reflect Digital Realty’s brand voice as an industry leader
  • Shape unique insights-led narratives that position Digital Realty’s market position, value proposition, products and thought leadership to global digital audiences
  • Develop a deep understanding of Digital Realty customer segments and their user journeys, identifying key problems and ways our content can better serve their needs
  • Spotlight Digital Realty’s core use cases through compelling storytelling and key experience features
  • Conduct research with in-house and external subject matter experts to understand key market trends, challenges, and opportunities to support Digital Realty’s insights-led content development
  • Collaborate with key internal stakeholders across global functions including brand, communications, creative, field marketing, product marketing, partner marketing and events teams to develop outstanding content, building scalable production methods to continuously improve results
  • Manage an editorial content calendar to promote new content from product releases to resource assets ensuring that our site’s content remains fresh
  • Develop content strategies that support Digital Realty’s SEO strategy
  • Measure & analyze content effectiveness for each content channel

Note: this description is intended to give you a general overview of the position and is not an exhaustive listing of duties and responsibilities.

WHAT THE ROLE REQUIRES:

  • Excellent and engaging written, verbal, and visual communication skills with 5+ years of related marketing experience
  • Skilled at crafting both long-form content and real-time (immediate) content, along with distribution strategies and tactics
  • Analytic mindset with the ability to breakdown complex concepts into compelling storylines and evaluate their effectiveness
  • Technical depth to understand the value props, gaps, differentiators, or ask the right questions to discover them
  • Strategic approach who seeks ways to continually differentiate and stay ahead of market trends
  • An outstanding writer with attention to details like voice and tone
  • A proactive global collaboration partner: you know how to help cross-functional teams work smarter, not harder, and continuously iterate and innovate on existing systems and workflows
  • Experience in a B2B platform environment and proficiency with B2B marketing best practices
  • A strong portfolio of content projects you’ve led, with demonstrable customer and business impact

Bonus Points If You Have

  • Technical industry experience desirable
  • Prior work with global UX teams in an agile framework

Digital Realty cares about the health and safety of its workforce, customers, and vendors. Except in limited circumstances where an employee is legally entitled to an accommodation, Digital Realty requires all new hires to be fully vaccinated by their start date as a condition of employment. 

WHAT WE OFFER:

Our rapidly evolving business sector offers the opportunity to be  part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers.  
 

Join us and you’ll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you’ll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We’ll also give you plenty of development opportunities so you can build a rewarding and successful career with us.  

This is an exciting time to join our business so apply now and make your mark on our future. 

WHO WE ARE:

Digital Realty supports the world's leading enterprises and service providers by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL®, our global data center platform, gives customers a reliable foundation for scaling their digital business and efficiently managing data gravity challenges. The size and scale of our business puts us in a unique position to offer customers access to 290 facilities in 49 metros across 24 countries and six continents.    

Technology Innovation 

Our Technology Innovation team strives to innovate alongside our customers and empower their businesses to thrive. We work closely with our customers  
to develop insights-based, data-driven technical solutions and differentiated value propositions on PlatformDIGITAL® across the world. Operating in almost 50 cities globally means we understand how rapidly the world is evolving, so we’ve built a best-in-class development model to qualify, package; and enable cloud to core to edge hybrid IT solutions. Our deep technical heritage, combined with our global footprint, means the Technology Innovation team can create and deploy services and solutions that are at the heart of the digital economy.  

Digital Realty is an equal opportunity employer.  All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Please do not forward unsolicited resumes to any employee of Digital Realty and its subsidiaries. Digital Realty is not responsible for any fees related to unsolicited referrals.

Want to know more about this position?

Get in touch with:

Natalie Lucas

Recruiter

Send me a message

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