Site Operations Team Lead (f/m/d)
Campus duesseldorf (dus0), Düsseldorf
Thank you for your interest in joining the team. Unfortunately, this role is no longer open to new applications.
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Overview
As a Site Operations Team Lead (f/m/d), you will be responsible for coordinating and overseeing preventive and corrective maintenance operations, installations, and customer services to maximize power consumption efficiency and data center uptime.
Your Role
- Operational and disciplinary leadership and development of the members of the team
- Ensuring that daily site processes are carried out, which includes workload management, DC Infrastructure Monitoring (BMS, Event Management) and Incident Management
- Ensuring compliance with company policies (Quality, Health & Safety, Maintenance) and local regulations as defined in the register
- Ensuring customer SLA’s, internal OLA’s and outcome quality requirements are met
- Being involved in Site tours, internal audits and customer audits & meetings
- Contributing to operational functional groups, chaired by the regional Operations
Your Profile
- Vocational qualification in a technical field or local equivalent education
- Min. 5 years of experience in a technical or electrical environment, involving direct customer contact
- Proven experience in team leadership (professional & disciplinary)
- Good knowledge of ITIL or equivalent process framework
- Skilled with large scale electrical power supply and climate control systems
- Fluent in English and German
Benefits
- Open door culture with short communications paths and flat hierarchies
- Personalized onboarding plan (buddy system), education programs
- Permanent employment contract
- Personal development options in a fast-growing environment
- Extensive social benefits (Digital meal vouchers, bike leasing, pension plan, etc.)
- Many extras like free drinks, fresh fruit, or cool team events
Interxion: A Digital Realty Company in Germany
Our offices in Frankfurt and Düsseldorf are located in the center of the fast-growing German market. As the most connected city in Germany, Frankfurt is home to many network and service providers, which makes it the world leading interconnection hub. Our location in Düsseldorf is the main stop on the crucial Internet highway between Frankfurt and Amsterdam, which serves the Rhine-Ruhr metropolitan region and hosts all leading IP transit and Ethernet service providers. Join one of our teams in Germany and work closely with our local and international teams to provide our customers with a consistent, high quality service.
