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Digital Realty

Technology Innovation

Director, Service Innovation

  2323 bryan street, Dallas


POSITION: Director, Product Management – Service Fabric Virtual

Opportunity Snapshot

Are you passionate about product management, and leading teams through software defined networking.  Here within Digital Realty’s technology innovation department, we pride ourselves in our ability to support our customers and teams through performance solution systems to ensure our organization is optimizing technology.


  • Definition and maintenance of product roadmap:
    • Definition and management of product roadmap process, including inputs from all required internal functions and direct external analysis   
      • Customer and sales outreach to maintain awareness of customer needs and opportunities
      • Market analysis to identify and capitalize on emerging trends
      • Competitive analysis to stay abreast of competing offerings
      • Input from business stakeholders
  • Clearly communicate product roadmap and generate buy-in by:
    • Building strong internal relationships with executive leadership, IT, Sales, Marketing, Support, and Operations
    • Effectively collaborating with external partners and vendors
  • Support on-time delivery of new features by:
    • Identifying new feature opportunities
    • Collaborating with Product Engineering to define requirements and use cases
    • Providing ancillary support to engineering efforts as required
  • Cross Functional coordination of feature launch activities including:
    • Functional readiness of required organizations i.e., Sales, Marketing, Operations and Support, Product Management, etc.
    • Preparation and delivery of training and other materials to ensure business readiness
    • Internal and external communication of product changes

The Requirements

  • 5+ years of product management experience
  • Bachelor’s degree in business or computer science, or equivalent experience
  • Track record of developing and managing successful products
  • Strong leadership and people management skills
  • Previous experience successfully launching new products and/or major features
  • General understanding of cloud computing and SaaS business models
  • Excellent communication skills, including the ability to deliver executive briefings
  • Willingness to travel up to 20% (once conditions are safe)
  • Digital Realty cares about the health and safety of its workforce, customers, and vendors. Except in limited circumstances where an employee is legally entitled to an accommodation, Digital Realty requires all new hires to be fully vaccinated by their start date as a condition of employment. 

Nice To Haves:

  • Previous experience in the colocation, hosting, and/or data center industries
  • Experience working in a startup environment
  • Experience with any of cloud computing, multi-cloud deployment & operations, software defined networking, and/or net

Note: this description is intended to give you a general overview of the position and is not an exhaustive listing of duties and responsibilities.

Digital Realty supports the world's leading enterprises and service providers by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL®, our global data center platform, gives customers a reliable foundation for scaling their digital business and efficiently managing data gravity challenges. The size and scale of our business puts us in a unique position to offer customers access to 290 facilities in 49 metros across 24 countries and six continents. 

Our HR team are trusted advisors to colleagues across the business. We handle employee questions, recruit top talent, lead talent management initiatives, set the people strategy and work with our senior leaders to create long-term strategies and plans for the future of our business. The work is very rewarding and requires us to think strategically and have the confidence to challenge leaders when required.


Our Technology Innovation team strives to innovate alongside our customers and empower their businesses to thrive. We work closely with our customers to develop insights-based, data-driven technical solutions and differentiated value propositions on PlatformDIGITAL® across the world. Operating in almost 50 cities globally means we understand how rapidly the world is evolving, so we’ve built a best-in-class development model to qualify, package; and enable cloud to core to edge hybrid IT solutions. Our deep technical heritage, combined with our global footprint, means the Technology Innovation team can create and deploy services and solutions that are at the heart of the digital economy.


Digital Realty is an equal opportunity employer.  All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Please do not forward unsolicited resumes to any employee of Digital Realty and its subsidiaries. Digital Realty is not responsible for any fees related to unsolicited referrals.

Your future colleagues

“Having my ideas heard allows me to dive into my role and other projects with 110% focus and drive.”

Morgan F.
Senior Product Program Manager, Atlanta, GA

“We’re one of the largest data center companies in the world, but you don’t feel like a spoke in the wheel.”

Maxwell L.
Senior Product Manager, Global Product Management, Dallas, TX

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