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Digital Realty
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IT

Technical Service Now Consultant

  Scorpius 30, Amsterdam

Overview

Your role

Reporting into the Information Manager Service Management, the Technical ServiceNow Consultant acts as subject matter expert for specific business processes and applications within ServiceNow. You will identify and change needs and collect all user change requests, judge them on feasibility in order to subsequently prioritize them and manage a successful implementation company-wide. Moreover, you will support users with use of the system within their daily work as well properly inform them regarding upcoming changes. Meaning that you will give product/feature demo’s and share ServiceNow best practices to our ICT en OPS Process Owners within EMEA and other regions.

What you’ll need

  • Level gained by experience or education: MBO/HBO
  • Detailed understanding and experience with ServiceNow
  • Service Management Certified (knowledge of CSM, ITSM, ITBM, ITOM, CMDB en SecOps is advantageous).
  • Data Expert (SQL/Excel) Reporting/Analytics, knowledge of Java.
  • Track record in similar role, functional application or business analyst.
  • Fluent in English, verbal and in writing.
  • Can impact and influence groups of stakeholders to gain global alignment.
  • Eager to drive change.
  • Experience with working in a pan European or global environment

 

A bit about our IT team

Our IT team is at the heart of our business. We develop infrastructures, design and build networks, support servers and provide the first line of support by delivering rich connectivity for our customers. With new data centers coming online all the time, it’s a rapidly changing technical environment so our team is always ready to innovate and take the lead on projects. We constantly develop, deploy and support vital networks and data services that drive business performance and improve life for customers around the globe.

A bit about us

Interxion: A Digital Realty Company, is a leading provider of carrier- and cloudneutral data centre services across EMEA. With more than 700 connectivity providers in over 100 data centres across 13 European countries, we are at the heart of the internet – powering finance, communication, healthcare, creativity, entertainment, life. As part of Digital Realty, our customers now have access to 49 metros across six continents. We’ve 2,800+ colleagues around the world who work together, come up with life-changing solutions and create connections that matter every day

What we can offer you

Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers. Join us and you’ll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you’ll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We’ll also give you plenty of development opportunities so you can build a rewarding and successful career with us. This is an exciting time to join our business so apply now and make your mark on our future. #LI-DK1

Want to know more about this position?

Get in touch with:

Daphne Koning -Olde Dubbelink

Recruiter

Send me a message

Your future colleagues

“I enjoy coming to work each day to support the team and their growth.”

Isaac S.
Manager, IT Corporate Services, Dallas, TX

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