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Digital Realty

Technology Innovation

Senior BI Analyst

  10 post office square, Boston


Location: Dallas / Austin preferred but open to other locations in the US, including Ashburn, Boston, New York, etc.

Digital Realty supports the data center, colocation and interconnection strategies of customers across the Americas, EMEA and APAC, ranging from cloud and information technology services, communications and social networking to financial services, manufacturing, energy, healthcare and consumer products.  

Now is the time to join Digital Realty and be part of the world’s trusted foundation powering digital ambitions to our customers, prospects and partners. Digital Realty’s heritage is understanding a customer’s local to global data center needs to address mixed workloads and densities. Enterprises are adapting IT strategies on-the-fly to meet rapidly evolving demands. As data creation and consumption are increasing, so are the tools, clouds, networks and resources needed to support it. This data gravity effect can lead to global workflow management that isn’t consistent across deployments, only compounding the complexities. As one of the world’s largest data center companies, we offer colocation and scale offerings combined best in class connectivity, cloud and data centric solutions. Digital Realty is seeking motivated and imaginative professionals to grow our Enterprise business. 


Position: Senior BI Analyst   Opportunity Snapshot

Make Your Mark in High-Profile Role Supporting Strategy and Communication as Part of the CTO Office. If you combine analytical expertise, an elegant approach to visualizing data and an entrepreneurial spirit, this position offers you some very compelling opportunities. You will:

  • Make a highly visible impact as you optimize alignment and communication between the CTO office and other areas of our global organization, particularly around PlatformDIGITAL™, a key strategic initiative.
  • Build new processes and tools to identify and monitor significant metrics and share information cross-functionally to ensure accuracy and shape expectations.
  • Support the evolution of one of the largest global data center platforms, including helping us identify priorities, develop strategy and manage risks.
  • Expand your knowledge and experiences, helping shape this newly created role and your own career path within Digital Realty.
  • Interact with people in multiple functions and at all levels across our organization, while enjoying the convenience of working remotely.


The Requirements

People from a variety of technology sector backgrounds may be a good fit for this role, including DevOps, software development, hardware development, supply chain or others. The key talent is an ability to monitor a complex and constantly evolving array of data points in order to report out on progress, financials, performance, etc. In addition, to be a good fit for the Senior BI Analyst opportunity, you will have: 

  • Excellent analytical skills, with a demonstrated ability to identify important data, compile it from multiple sources, and glean valuable information from it.
  • Proven data visualization skills, with the ability to present complex technical data and information in ways that are relevant to different non-technical audiences.
  • 3 to 5 years of technology industry experience, ideally including data centers. Knowledge of cloud solutions, colocation, interconnection and scale would be ideal.
  • Solid financial knowledge.
  • Project management savvy.
  • An entrepreneurial spirit and the ability to create systems and tools.
  • A strategic mindset along with a hands-on approach.
  • innovation and creativity.
  • Strong leadership and interpersonal skills, including the ability to influence and motivate others.
  • A bachelor's degree or equivalent experience.
  • To meet the basic qualification for this role, you will have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship.

Our preference is that you are based in the greater Dallas area, but we will consider highly qualified candidates based anywhere in the U.S., as long as you are willing and able to travel to Dallas on occasion.


The Role

Reporting to the Chief Technology Officer, you will join a team that supports Digital Realty's platform, services and solutions. This includes resources in innovation, product management, sales engineering and other areas.

You will invest the majority of your time in supporting PlatformDIGITAL, which emphasizes our ability to provide a complete portfolio of highly responsive data center solutions. PlatformDIGITAL is purpose-built to enable the ever-changing data, control and networking demands of global enterprises. It helps clients scale up while minimizing complexity, cost and risk.

The platform touches on just about all areas of our company, and you will take point on ensuring we communicate effectively with a variety of stakeholders. In particular, you will focus on ensuring consistent and regular messaging to help ensure alignment across the groups.

Initially you'll need to become very familiar with the platform and the work of the CTO office in order to see the value from multiple lenses. This will include sitting in on conference calls, attending webinars and doing other research. From there you will start to develop a big-picture understanding, including identifying key data points.

Specific responsibilities will include:

  • Tracking and reporting efforts to implement the PlatformDIGITAL approach, which requires unification across functional areas.
  • Elevating the material facts, understanding the expectations of stakeholders, and developing metrics to track those.
  • Providing insight that helps us structure programs effectively, ensure delivery to expectations and control finances.

Deliverables may include dashboards, regular reporting, ad hoc analyses, and more.

Note: this description is intended to give you a general overview of the position and is not an exhaustive listing of duties and responsibilities.



Strategic impact

It should be clear by now that you'll shape the messaging and information flow around a key strategic initiative. You'll also provide the data and information that leaders need to ensure the initiative's success.


Professional development

This is a unique role and you will acquire a deep understanding of our business, markets and customers. That could set you up to evolve into a thought leader in strategy, such as identifying ecosystems for us to pursue. You might also become a spokesperson, keeping internal and external audience up to date on what we're doing.


Global reach

PlatformDIGITAL is in 20 countries on 6 continents, and provides interconnected ecosystems for 700+ network and content providers, 600+ cloud and IT providers, and 800+ enterprises. It is always on, including 24/7 support 365 days a year, delivering 99.999% uptime.


Growth without limits

We're growing fast and growing smart, including acquiring businesses that complement and strengthen our core offerings. We're already one of the largest players in our space, and ongoing growth will create opportunities for strong performers.


Entrepreneurial culture

We value collaboration and encourage innovation, and the organization is committed to providing employees the tools they need to excel and develop professionally.


Excellent compensation

In addition to a competitive salary and discretionary bonus program, we offer a comprehensive benefits package.


Keys to Success

It sounds simple enough: Identify the relevant data points, find the trend lines and present the information. However, your job will go beyond that. You'll help stakeholders understand the value of PlatformDIGITAL, including seeing the return on investments of time, expertise and money. You'll need to be able to compile different information for different functional groups, present it in ways that are easy for each group to understand and act on, and deliver it in repeatable formats.

As with any new initiative, things are in flux. In addition, the data center industry is very dynamic. To excel in this role you will be flexible and adaptable, and comfortable with ambiguity. There are gray areas, and it will be your job to find them and fill them in.


Digital Realty: Where the cloud lives and business thrives

We built the global standard for technical real estate, developing a unique capability to acquire, manage, and scale data center campuses. Now, Digital Realty is building a unique ecosystem of open solutions that power customer growth through exceptional service on a foundation of unrivaled data center expertise. The new Digital Realty combines unparalleled data center services, carrier-dense interconnection, real estate acumen, and financial strength to create unique power of choice and value when and where our customers need it.


Our Mission

To provide our customers with the trusted foundation for the digital world


Our Vision

To build a network of connected campuses and internet gateways that become the heart of the internet and cloud, powering growth and prosperity for customers, employees and shareholders.


Our Values

Guide our decisions and actions every day—above all else, we value customers, excellence, talent, teamwork and success.


About Digital Realty

Digital Realty Trust, Inc. supports the data center and colocation strategies of more than 2,000 firms across its secure, network-rich portfolio of data centers located throughout North America, Europe, Asia and Australia. Digital Realty's clients include companies of all sizes, ranging from financial services, cloud and information technology services, to manufacturing, energy, gaming, life sciences and consumer products



The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Digital Realty Trust is committed to employing a diverse workforce. We value and actively seek to recruit, develop and retain people with backgrounds, experiences and perspectives that reflect the full diversity of our society.

Digital Realty is a publicly traded company (NYSE: DLR) with investment grade ratings from all three major ratings agencies.

Digital Realty offers a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions.

Digital Realty is an equal opportunity employer, EOE/AA/M/F/Vets/Disabled

Please do not forward unsolicited resumes to any employee of Digital Realty and its subsidiaries. Digital Realty is not responsible for any fees related to unsolicited referrals.

Want to know more about this position?

Get in touch with:

Justin Pickens


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