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Digital Realty
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IT

Director, IT Engineering

  2323 bryan street, Dallas

Overview

Digital Realty may be the biggest global industry leader you've never heard of, but we are the "landlord of the cloud." We support the data center, colocation and interconnection strategies of customers across the Americas, EMEA and APAC, ranging from cloud and information technology services, communications and social networking to financial services, manufacturing, energy, healthcare and consumer products. Now is the time to join Digital Realty and be part of the world’s trusted foundation powering digital ambitions to our customers, prospects and partners.

 

Position: Director, IT Engineering

Location: Dallas / Austin preferred but open to other locations in the US, including Ashburn, Boston, New York, etc.

 

Opportunity Snapshot

'Own' the technological infrastructure for one of the world's largest full-solution data center providers. Leverage your technology expertise and leadership skills to move the needle in a highly visible role. If you have strong IT infrastructure engineering knowledge as well as the leadership savvy to drive a smart team to the next level, this position offers you some very compelling opportunities. You will:

  • Become our subject matter expert and trusted advisor in infrastructure technology selection and implementation.
  • Make your mark on mission critical systems as you work across IT disciplines and other functional areas, driving positive change -- and out-of-the-box thinking is welcome.
  • Serve as a key owner of the infrastructure roadmap and influence many other aspects of IT
  • Lead a team of highly skilled engineers who have deep knowledge and a commitment to excellence. Across 290+ data centers on 6 continents, we consistently have delivered five nines (99.999%) of uptime reliability for years.
  • Enjoy a positive culture that values your well-being; for example, we offer unlimited paid time off and a good deal of flexibility to help you balance work with the other important things in your life.

 

The Requirements

To meet the basic qualification for this role, you will have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship. In addition, to be a good fit for the Director, IT Engineering opportunity, you will have:

  • A bachelor's degree in Computer Science, Information Technology or other related field is preferred.
  • 12+ years of dynamic IT leadership experience.
  • 7+ years’ experience functioning as a Senior Infrastructure Engineer or equivalent with responsibilities that include networking, architecture and management of virtualization, storage and storage networking products.
  • Extensive collaboration experience and demonstrated success working with developers.
  • Extensive experience with cloud-based infrastructure like Azure, AWS, Oracle, and Google Cloud.
  • Solid technical skills to investigate and the ability to simplify technical concepts to communicate with non-technical colleagues.
  • Experience with Agile development methodologies and tools.
  • The ability to travel as needed.

Just as important will be the following competencies and characteristics:

  • Forward thinking, with a focus on innovation, continuous improvement and efficiency.
  • Demonstrated success serving as a strong change agent and leader, with a track record of designing excellent employee experiences.
  • Positive relationship management and partnership skills within the product & technology organization and with key internal partners across the company.
  • Excellent presentation skills with strong written and oral skills. The ability to listen, communicate and cast vision with all levels of the organization from employee to C-suite executives.
  • High detail orientation with the ability to see the big picture.

 

The Role

Here at Digital Realty’s IT department, we pride ourselves in our ability to focus on continually improving the value DLR receives from our investments in technology. We are a hands-on team that is passionate about what we do. Reporting to the VP - IT Engineering and Operations, you will join our Global IT Engineering and Operations Team. You'll work closely together with our global IT stakeholder to implement and maintain high quality, customer-focused solutions.

You'll be responsible for the implementation, maintenance, and operations of all Digital Realty’s technology infrastructure. As such, we are looking for a highly skilled and motivated leader with experience managing multiple disciplines who isn’t afraid to propose outside-the-box solutions to deliver a best-in-class experience to our stakeholders. You will be required to make technical decisions and work closely with cross-functional business areas.

More specifically, you will:

  • Direct and lead the IT Engineering network, systems, and voice & collaboration teams that provide core services to all employees.
  • Mentor and develop a high-visibility team that is responsible for implementing mission critical items, often with competing priorities
  • Serve as an internal change agent to drive business process improvements and innovation.
  • Partner with leadership and IT Architecture to establish a robust information technology roadmap and a vision for technology infrastructure.
  • Explain complex technical issues in a way that anyone can understand.
  • Standardize and improve the service catalog offerings across the enterprise.
  • Partner with executive leadership to form annual budget; responsible for ensuring team maintains a fiscally responsible posture and recommend off cycle allocations in the instance of unforeseen circumstances.
  • Perform M&A activities as required, including due diligence assessment and integration solution implementation.
  • Maintain vendor relationships and ensure compliance with licensing and support agreements.
  • Continue to standardize and establish SLAs with technology partners and vendors.
  • Operational disciplines; Lead the Operational Excellence governance in change, incident, and problem management.
  • Partner closely with the cybersecurity team to adhere to all global governance and compliance, security and general company standards.
  • Leads the team along with internal and external audit teams to ensure compliance.
  • Proactively identify gaps, risks, and issues, leveraging your ability to navigate organizational structure and engage internal business partners to resolve areas of opportunity.

 

More Good Reasons High impact

You will assume leadership of an established, high-performing team, but you'll also have opportunities to make a good thing even better. You'll interact with people in multiple areas, and your successes will be visible to senior leadership.

 

Growth without limits

We're growing fast and growing smart, including acquiring businesses that complement and strengthen our core offerings. We're already one of the largest players in our space, and ongoing growth will create opportunities for strong performers.

 

People-focused culture

We are a collaborative, people-focused group dedicated to quality and continuous improvement. We promote a friendly, fun and open work environment, and our dedication to this is reflected in the tenure of our employees. People like it here and tend to stay and build successful careers.

 

Excellent compensation

In addition to a competitive salary and discretionary bonus potential, we offer a comprehensive benefits package that includes all you would expect plus some pleasant surprises, like multiple flexible spending plans, a generous company match on the 401(k) plan, and more.

 

Keys to Success

Your technical expertise will be essential, but just as important will be the leadership and interpersonal skills to influence and motivate your own team as well as a variety of stakeholders. We'll look to you to promote a high-performance culture on your team, while also letting them know that it is okay to fail, as long as they learn from the failure. Just as the Vice President cares about your well-being, you should care about your team -- we work in a high-pressure, high-stakes environment, and wellness is important. In addition, to be an outstanding Director, IT Engineering, you will:

  • Own and articulate the infrastructure big picture, but also pay attention to details.
  • Combine analytical thinking with creativity in solving problems.
  • Maintain open lines of communication between and among stakeholders.
  • Keep a constant eye out for ways to improve the product and processes.
  • Stay abreast of relevant emerging technologies and best practices -- our competitive edge depends on our ability to stay ahead of the curve.
  • Make sound decisions even when you don't have all the information you would prefer to have.

Note: this description is intended to give you a general overview of the position and is not an exhaustive listing of duties and responsibilities.

 

 

Digital Realty: Where the cloud lives and business thrives

We built the global standard for technical real estate, developing a unique capability to acquire, manage, and scale data center campuses. Now, Digital Realty is building a unique ecosystem of open solutions that power customer growth through exceptional service on a foundation of unrivaled data center expertise. The new Digital Realty combines unparalleled data center services, carrier-dense interconnection, real estate acumen, and financial strength to create unique power of choice and value when and where our customers need it.

 

Our Mission

To provide our customers with the trusted foundation for the digital world

 

Our Vision

To build a network of connected campuses and internet gateways that become the heart of the internet and cloud, powering growth and prosperity for customers, employees and shareholders.

 

Our Values

Guide our decisions and actions every day—above all else, we value customers, excellence, talent, teamwork and success.

 

About Digital Realty

Digital Realty Trust, Inc. supports the data center and colocation strategies of more than 2,000 firms across its secure, network-rich portfolio of data centers located throughout North America, Europe, Asia and Australia. Digital Realty's clients include companies of all sizes, ranging from financial services, cloud and information technology services, to manufacturing, energy, gaming, life sciences and consumer products

 

 

Disclaimer: 

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Digital Realty Trust is committed to employing a diverse workforce. We value and actively seek to recruit, develop and retain people with backgrounds, experiences and perspectives that reflect the full diversity of our society.

Digital Realty is a publicly traded company (NYSE: DLR) with investment grade ratings from all three major ratings agencies.

Digital Realty offers a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions.

Digital Realty is an equal opportunity employer, EOE/AA/M/F/Vets/Disabled

Please do not forward unsolicited resumes to any employee of Digital Realty and its subsidiaries. Digital Realty is not responsible for any fees related to unsolicited referrals.

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Want to know more about this position?

Get in touch with:

Justin Pickens

Recruiter

Send me a message

Your future colleagues

“I enjoy coming to work each day to support the team and their growth.”

Isaac S.
Manager, IT Corporate Services, Dallas, TX

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