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Sales

Sales Support Administrator

  91-95 brick lane, London

Overview

Your role

Do you have what it takes to help an Account Manager manage, service and coordinate a customer base of around 500? Then this role is ideal for you. Primarily phone and online based, and involving both reactive and proactive activity, you’ll be responsible for responding to enquiries and calling customers to carry out sales and marketing campaigns. You’ll also get to liaise with internal stakeholders in our UK team, delegate enquiries to relevant departments and track responses when appropriate. Uncovering and profiling potential sales opportunities for the Account Manager, and helping to develop them where necessary, will be an important aspect of the role too. And, when it comes to working with our HQ legal team to negotiate customer terms & conditions, carrying out CRM maintenance or helping to optimise the sales process, again, we’ll count on you.

What you’ll need

  • A good understanding of inside sales processes and contract management
  • Fluency in English, plus excellent sales skills and a flair for building strong customer relationships
  • The ability to work as part of a team within a dynamic, business focused and target-driven environment
  • A well-organised and thorough approach, even when under pressure, plus Lots of energy, motivation, enthusiasm and integrity
  • Proficiency using Microsoft office applications
  • Experience of working within the Data Centre/Telecoms Industry would be useful, as would knowledge of SalesForce software, but these are not must haves

What we can offer you

In a rapidly evolving business sector we see ourselves as courageous and passionate, working together as one team to understand and meet our customers’ needs. Join us and you’ll discover a supportive and open environment where you’ll be encouraged to be yourself. This means you’ll have the chance to work with people from different business areas, challenge the way we do things and put your ideas into action. We’ll also give you plenty of training and development opportunities so you can build a rewarding and successful career.

Want to know more about this position?

Get in touch with:

Debbie Iles

Debbie Iles

Recruiter

Send me a message

Your future colleagues

“We come together to brainstorm the best solution and approach for our customers.”

Sandra C.
Sales Director, Colocation, Singapore

“The strong team spirit across my department motivates me to perform.”

Wai Yee L.
Sales Engineer, Singapore

“There’s a culture of sharing that opens the door to learn from colleagues and senior leaders.”

Krista C.
Senior Director, Sales Training & Enablement, New York City, NY

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