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Digital Realty


Account Manager

  Connexion house, London


Your role

You’ll play a key role in managing major accounts and growing our business in your country. This role does not have an OTE.


Managing the local relationships with a range of global and regional clients and liaising with Interxion operations teams, you’ll make sure we achieve our strategic aims. This will involve building strong working relationships with key decision-makers in your portfolio of clients and acting as the main point of contact for global and regional account managers, as well as local sales and marketing teams, to make the most of inbound opportunities. With a focus on giving customers a consistent, high quality experience, you’ll carry out regular business reviews to understand their needs. You’ll also help to build customer revenue by providing insights and intelligence, monitoring performance and supporting local Interxion teams to identify and exploit new business and cross selling opportunities. This will involve keeping all customer documentation up-to-date on and sharing your local knowledge and insights.


What you’ll need

  • Proven experience as a CRM in a Data Centre or similar environment
  • An excellent relationship manager at all levels with the ability to be a trusted partner
  • Strong focus on customer service, with the ability to understand their IT infrastructure needs
  • A proactive self-starter with the character to work independently 
  • Experience of working with and navigating a CRM tool, such as
  • Proven ability to work well as part of an extended sales team
  • An analytical approach, with the ability to prioritise work to meet strict deadlines
  • Fluency in the local language and English, both written and spoken
  • University Degree in IT, Engineering or business studies

Want to know more about this position?

Get in touch with:

Debbie Iles

Debbie Iles


Send me a message

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