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Digital Realty
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Technology Innovation

Sr. QA Manager

  2323 bryan street, Dallas

Overview

Digital Realty supports the data center, colocation and interconnection strategies of customers across the Americas, EMEA and APAC, ranging from cloud and information technology services, communications and social networking to financial services, manufacturing, energy, healthcare and consumer products.  

Now is the time to join Digital Realty and be part of the world’s trusted foundation powering digital ambitions to our customers, prospects and partners. Digital Realty’s heritage is understanding a customer’s local to global data center needs to address mixed workloads and densities. Enterprises are adapting IT strategies on-the-fly to meet rapidly evolving demands. As data creation and consumption are increasing, so are the tools, clouds, networks and resources needed to support it. This data gravity effect can lead to global workflow management that isn’t consistent across deployments, only compounding the complexities. As one of the world’s largest data center companies, we offer colocation and scale offerings combined best in class connectivity, cloud and data centric solutions. Digital Realty is seeking motivated and imaginative professionals to grow our Enterprise business. 

 

Position: Sr. Manager, Global Product Management – Quality Assurance Manager

 

Opportunity Snapshot

If you combine technology industry product management experience with strong sense of Quality Control and Assurance experience, you owe it to yourself to take a closer look at this opportunity. In this role you will:

  • Take ownership of managing one of Digital Realty key quality components for our products our digital customer experience.
  • Make a significant impact on our organization: As owner of the Quality Assurance, you'll have direct impact on the delivery and quality of our products customer experience.
  • Help drive the evolution of one of the world's largest full-service global data center business with an emphasis on true interconnection with our customers.
  • Showcase your potential to take on additional responsibilities or advance within our growing organization.

 

The Requirements

To be a good fit for the Sr. Manager of Product Management Quality Assurance opportunity, you will have:

  • A bachelor’s degree or equivalent experience in computer science, business, engineering, or information technology.
  • Strong technical skills and proven experience in Quality Assurance practices.
  • 5-7+ years of experience in related technology industry, particularly in Quality Assurance and Control areas.
  • Experience working with or in a development environment and comfortable engaging technical discussions.
  • Deep understanding of how to leverage automation in testing efforts and the ability to identify tests that would be optimal candidates for automation.
  • Strong knowledge of API architecture and extensive experience in testing APIs.
  • Strong knowledge of UI testing.
  • Ability to effectively utilize issue/defect tracking tools such as JIRA.
  • A proven track record of understanding customer feedback and creating and managing Quality Assurance processes to address those needs.
  • Proven strong leadership and management skills.
  • Familiarity with data center or data center related business desired.
  • Excellent written communication skills, including the ability to develop and deliver executive level communications.
  • Independence, motivation, and a strong sense of ownership.
  • Excellent interpersonal skills to work throughout the company to ensure critical business execution.

You also will need to be willing and able to travel -- once it is safe -- 15% to 20% of the time.

To meet the basic qualification for this role, you will have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship.

 

 

The Role

Reporting to the Sr. Director, Global Product Management, you will be responsible for managing Quality Control processes along with respective product development life cycle. This role requires leadership, focus and the ability to manage multiple priorities within the global product management portfolio. Key responsibilities include:

  • Develops, implements, and manages processes to ensure that products meet required specifications for quality, function, and reliability prior to delivery.
  • Identifies and sets appropriate quality standards and parameters for products and development processes.
  • Communicates quality standards and parameters to appropriate teams and stakeholders.
  • Coordinates testing processes across all products and development environments within scope.
  • Conducts and participates in product Quality Assurance processes.
  • Identifies and analyzes issues, bugs, defects, and other problems, particularly when problems recur in multiple products; recommends and facilitates solutions to these issues.
  • Reviews client, customer, and user feedback.
  • Prepares quality documentation and reports by collecting, analyzing and summarizing information and trends.
  • Updates job knowledge by studying trends in and developments in quality management; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
  • Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Note: this description is intended to give you a general overview of the position and is not an exhaustive listing of duties and responsibilities.

 

 

Digital Realty: Where the cloud lives and business thrives

We built the global standard for technical real estate, developing a unique capability to acquire, manage, and scale data center campuses. Now, Digital Realty is building a unique ecosystem of open solutions that power customer growth through exceptional service on a foundation of unrivaled data center expertise. The new Digital Realty combines unparalleled data center services, carrier-dense interconnection, real estate acumen, and financial strength to create unique power of choice and value when and where our customers need it.

 

Our Mission

To provide our customers with the trusted foundation for the digital world

 

Our Vision

To build a network of connected campuses and internet gateways that become the heart of the internet and cloud, powering growth and prosperity for customers, employees and shareholders.

 

Our Values

Guide our decisions and actions every day—above all else, we value customers, excellence, talent, teamwork and success.

 

About Digital Realty

Digital Realty Trust, Inc. supports the data center and colocation strategies of more than 2,000 firms across its secure, network-rich portfolio of data centers located throughout North America, Europe, Asia and Australia. Digital Realty's clients include companies of all sizes, ranging from financial services, cloud and information technology services, to manufacturing, energy, gaming, life sciences and consumer products

 

 

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Digital Realty Trust is committed to employing a diverse workforce. We value and actively seek to recruit, develop and retain people with backgrounds, experiences and perspectives that reflect the full diversity of our society. 

Digital Realty is a publicly traded company (NYSE: DLR) with investment grade ratings from all three major ratings agencies.

Digital Realty offers a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions.

Digital Realty is an equal opportunity employer, EOE/AA/M/F/Vets/Disabled

Please do not forward unsolicited resumes to any employee of Digital Realty and its subsidiaries. Digital Realty is not responsible for any fees related to unsolicited referrals.

Want to know more about this position?

Get in touch with:

Justin Pickens

Recruiter

Send me a message

Your future colleagues

“Having my ideas heard allows me to dive into my role and other projects with 110% focus and drive.”

Morgan F.
Senior Product Program Manager, Atlanta, GA

“We’re one of the largest data center companies in the world, but you don’t feel like a spoke in the wheel.”

Maxwell L.
Senior Product Manager, Global Product Management, Dallas, TX

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