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Operations

Site Operations Team Lead (f/m/d)

  In der steele 25-45, Düsseldorf

Overview

Your Role

  • Operational and disciplinary leadership and development of the members of the team
  • Ensuring that daily site processes are carried out, which includes workload management, DC Infrastructure Monitoring (BMS, Event Management) and Incident Management
  • Ensuring compliance with company policies (Quality, Health & Safety, Maintenance) and local regulations as defined in the register
  • Ensuring customer SLA’s, internal OLA’s and outcome quality requirements are met
  • Being involved in Site tours, internal audits and customer audits & meetings
  • Contributing to operational functional groups, chaired by the regional Operations

Your Profile

  • Vocational qualification in a technical field or local equivalent education
  • Min. 5 years of experience in a technical or electrical environment, involving direct customer contact
  • Proven experience in team leadership (professional & disciplinary)
  • Good knowledge of ITIL or equivalent process framework
  • Skilled with large scale electrical power supply and climate control systems
  • Fluent in English and German

Benefits

  • Open door culture with short communications paths and flat hierarchies
  • Personalized onboarding plan (buddy system), education programs
  • Permanent employment contract
  • Personal development options in a fast-growing environment
  • Extensive social benefits (Digital meal vouchers, bike leasing, pension plan, etc.)
  • Many extras like free drinks, fresh fruit, or cool team events

Interxion: A Digital Realty Company in Germany
Our offices in Frankfurt and Düsseldorf are located in the center of the fast-growing German market. As the most connected city in Germany, Frankfurt is home to many network and service providers, which makes it the world leading interconnection hub. Our location in Düsseldorf is the main stop on the crucial Internet highway between Frankfurt and Amsterdam, which serves the Rhine-Ruhr metropolitan region and hosts all leading IP transit and Ethernet service providers. Join one of our teams in Germany and work closely with our local and international teams to provide our customers with a consistent, high quality service.

Want to know more about this position?

Get in touch with:

Dalibor Slatki

Dalibor Slatki

Recruiter

Send me a message

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