Technical Training Manager (f/m/d)

About the Role

As we expand, we're seeking a passionate and experienced Technical Training Manager (f/m/d) to help us empower our engineering teams through world-class training and development programs. This is an exciting opportunity to play a pivotal role in shaping the future of our workforce by developing, delivering, and continuously improving training solutions for our data centre operations.

Key Responsibilities

As a Technical Training Manager, you will be responsible for ensuring our teams have the skills, knowledge, and capabilities necessary to meet the demands of the modern data centre environment. This includes:

1. Training Program Development:
   • Lead the design and creation of technical training programs and materials, including manuals, online modules, and videos tailored to data centre services.
   • Work with subject matter experts (SMEs) and stakeholders to ensure content is up-to-date, relevant, and meets the specific needs of various roles.
   • Customize training programs for different levels of expertise within the organization.
2. Delivery of Training Solutions:
   • Ensure effective delivery of both in-house and outsourced training programs, utilizing the latest methods such as simulations, mentoring, on-the-job training, and professional development classes.
   • Deliver training programs directly when required, ensuring a hands-on, engaging learning experience.
   • Manage internal training resources and collaborate with external providers as necessary.
3. Program Evaluation & Continuous Improvement:
   • Evaluate the effectiveness of training solutions through feedback, tests, and evaluations to ensure continuous improvement.
   • Stay informed on the latest industry trends and technologies to ensure training content remains current and effective.
   • Identify opportunities to enhance training processes and materials.
4. Traineeship & New Hire Programs:
   • Lead the development and implementation of training pathways for apprentices, trainees, and new hires to ensure they are set up for success from day one.

Qualifications & Experience

• Education: Engineering qualification, preferably in electrical engineering or a related field.
• Technical Expertise: Significant experience in a technical role within a data centre environment, with proficiency in data centre technologies and best practices.
• Leadership & Mentoring: Experience mentoring, coaching, or managing technical teams.
• Training Experience: Experience in developing and delivering training programs is highly desirable.
• Certifications: Industry certifications such as Certified Data Centre Professional (CDCP) or equivalent are advantageous.
• Languages: fluent in English and German

Skills & Competencies:

• Strong understanding of data centre infrastructure management and operations.
• Exceptional communication skills – able to explain complex technical concepts in simple terms.
• Strong leadership, planning, and project management abilities.
• Creative approach to designing engaging training programs and motivating participants.
• Proficiency with e-learning platforms and training software is a plus.

A bit about us

Digital Realty is the leading provider of carrier and cloud neutral data centre services by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL®, the company’s global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx™) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 28 countries on 6 continents. We've 3,500+ colleagues around the world who work together, come up with life-changing solutions and create connections that matter every day.

What we can offer

Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers. Join us and you’ll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you’ll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We’ll also give you plenty of development opportunities so you can build a rewarding and successful career with us.