Your role
The Technical Operations Engineer provides technical, (preventative) maintenance, repairs, installation, and customer service support according to the agreed SLAs to maximize client satisfaction. The working focus is on efficiency and optimization. This role is day shifts.
Job Magnitude:
Latitude: The Position reports directly to the Senior Site Engineering Manager and Lead Engineer. Internal contact is with the Technical Operations Planning Coordinator, the European Service Centre (ESC), Customer Services, and the local office. External contact is primarily with suppliers and customers.
Level of Impact: Surveillance, maintenance, and repairs of buildings and equipment are performed in accordance with the quality standards and agreed SLA adhering to all rules and regulations regarding Health & Safety to maximize uptime and PUE.
Budget: No budget responsibility
Responsibilities and Duties:
Additional Duties and Responsibilities:
Assumes other special projects/assignments as directed by the Site/Campus Manager and/or Service Planning Team.
Essential Knowledge:
Experience with electrical systems, good understanding of generator and UPS systems; data centre experience is of advantage
Competencies:
Is committed, internally driven, and willing to go the extra mile
Adapts to change, is open to new ideas, takes on new responsibilities, handles pressure, adjusts plans to meet changing needs
Has a can-do mentality
Listens attentively, speaks clearly and concisely, creates accurate and punctual reports, gives clear instructions, and shares information and ideas with others
Achieves thoroughness and accuracy when accomplishing a task through concern for all the areas involved
Promotes mutual respect, keeps the workplace clean and safe, and supports safety programs
Qualifications:
A bit about us
Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL®, the company's global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx™) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents. To learn more about Digital Realty, please visit digitalrealty.com or follow us on LinkedIn and Twitter.