Your role
The Lead Engineer directs daily the Operations Site Team its associated activities and Vendors to ensure that the Data Centre is operated and maintained safely, within SLA, and with minimal risk. As the main point of contact, the Lead Engineer undertakes the day-to-day management of all activities of the Technical Operations Site Team, ensuring that all reactive and planned maintenance tasks are delivered to agreed timelines and SLAs/KPIs with full utilization of CMMS system and incidents are dealt with appropriately.
- Ensure all works on site are carried out in line with the appropriate safe system of works and permit system.
- Assisted by the Site Engineers, providing the first-line response to all building services infrastructure and escalating to third-party specialist contractors where specialist knowledge and skills are required.
- Ensure successful completion of planned and reactive maintenance on the building services infrastructure, utilising the CMMS systems and adhering to DLR processes and SOPs.
- Monitor compliance to SLA deliverables to the client areas within the Data Centre.
- Assist the Data Center Manager / Manager Engineering Operations / Technical Ops Planner in regard to communication with customer representatives during day-to-day operations and incident escalation.
- Undertake duties as required as an HV Authorised Person in all aspects required in the operation of an operational facility, from safe isolations to issuing of permits to work.
- Co-ordinate plant start-ups and shutdowns after major maintenance activities or post-repair.
- Develop and review operating procedures for both general and emergency use.
- Complete event logs and perform administrative recording duties during the working day for the purpose of rotating shift staff and providing management information.
- Ensure all tasks meet statutory compliance and testing is completed, and that any identified noncompliance areas have corrective actions put in place which are addressed within required timescales.
- With assistance from Site Engineers, provide First line supervision of Specialist Service Contractors, including Induction and signing off and actioning minor works listed on service report sheets in
- collaboration with the central Technical Ops planning Team.
- Responsible for ensuring all sub-contractors working in operational areas are supervised to work within the agreed limitation of their work permits, RAMS, MOP, and site rules.
- Work with Data Center Manager / Manager Engineering Operations to ensure holidays and sickness are always covered
- Provide Technical Support to the team ensuring that the site is run safely, efficiently, and in line with industry best practices and to relevant country compliance standards in line with company policy, carrying out audits and checks.
What you’ll need
- 3-5 years experience working in mission-critical mechanical & electrical environments within a large company, IT/Telecoms industry preferred
- Experience in data centres or a similar environment is essential
- Knowledge of key infrastructure components of DCs (like UPS’s, Generators, and Cooling systems)
- Recognized formal electrical training (City and Guilds etc.).
- Experience and Knowledge of the Operation of Critical Building infrastructure (Electrical, Mechanical, and Building Fabric)
- AP15 course and experience as an HV Authorized Person
- Ability to read and preferably work with Electrical and Mechanical diagrams.
- Can prepare & present relevant information in front of all types of audiences.
- Decision maker, good decision-making skills based on analysis of risk situations.
A bit about us
Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL®, the company's global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx™) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents. To learn more about Digital Realty, please visit digitalrealty.com or follow us on LinkedIn and Twitter.
What we can offer you
Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers. Join us and you’ll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you’ll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We’ll also give you plenty of development opportunities so you can build a rewarding and successful career with us. This is an exciting time to join our business so apply now and make your mark on our future.