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Solutions Engineer (m/f/d)

  Frankfurt
Position Title: Solutions Engineer (m/f/d)
Location: Frankfurt

Your role

 

We are seeking a technically proficient team player (m/f/d) with experience in a multidisciplinary work environment. In this role, you will work closely with Sales, Engineering, and Operations to ensure seamless transitions of solutions to our delivery teams. You will be instrumental in supporting multiple sales efforts at various stages, providing pre-sales technical expertise to ensure that our solutions meet customer requirements and deliver maximum value.

 

Key Responsibilities

 

  • Technical Design Support: Collaborate with Sales, Engineering, and Operations teams to support the technical design activities for commercial opportunities.
  • Pre-Sales Expertise: We are looking for a candidate to support global sales by providing technical expertise. The ideal candidate will understand technical interdependencies, collect in-depth information from specialists, and communicate and sell complex solutions, acting as a consultant for the sales team and clients. 
  • Customer Engagement: Act as the “technical face” of Digital Realty, understanding customer business, operational, and technical requirements to present tailored solutions.
  • Cross-Functional Collaboration: Build strong working relationships with colleagues within the country, region, and globally, serving as the primary technical interface between various functions.
  • Transition Management: Ensure solutions are successfully transitioned to the delivery teams, maintaining high standards and customer satisfaction throughout the process.

 

What you’ll need

 

  • Data Centre Expertise: You will need a comprehensive grasp of the technical requirements, challenges, and dependencies of cutting-edge data centers, coupled with a willingness to enhance this understanding through hands-on experience in a manageable period 
  • Facilitation Skills: Proven experience in facilitating multidisciplinary idea-, alignment- and decision workshops.          
  • Technical Skills: Essential experience in electrical, mechanical, network, or operational aspects of data centres.
  • Project Management: Proven project management experience with internal and external stakeholders is advantageous.
  • Technical Tools: Experience with tools such as Salesforce and AutoCAD, Adobe CS is beneficial.
  • Fluent English and German for communication in international teams

 

Key Competencies

 

  • Technical / Visual Communication: Ability to present complex technical solutions in a simplified manner to stakeholders with varying technical knowledge.
  • Customer Focus: Strong ability to understand and translate ambiguous customer needs into specific, deliverable requirements.
  • Customer Service: Commitment to delivering excellent customer service to clients and co-workers.
  • Quick Learner: Ability to quickly learn and apply technical and business concepts.
  • Proactive Problem-Solving: Work well under pressure, taking a proactive approach to unusual occurrences.
  • Effective Communication: Ability to clearly communicate solutions and present to audiences at all levels within an organization.
  • Analytical Skills: Ability to comprehend, analyze, and interpret complex project documents.

 

A bit about us

 

Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL®, the company's global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx™) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents. To learn more about Digital Realty, please visit digitalrealty.com or follow us on LinkedIn and Twitter.

 

What we can offer you

 

Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers. Join us and you’ll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you’ll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We’ll also give you plenty of development opportunities so you can build a rewarding and successful career with us. This is an exciting time to join our business so apply now and make your mark on our future.