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Network Engineer

  Dallas
Position Title: Network Engineer
Location: Dallas

Position Title: Network Engineer 

Location: Dallas, TX

Your role 

Here at Digital Realty’s IT department, we pride ourselves in our ability to focus on improving the value that Digital Realty gets from its investments in technology. We work fast, hard, and are passionate about what we do. Digital Realty is currently looking for a Network Engineer to join our IT Infrastructure team to work closely with our Corporate Services, Operations, and other groups to implement and maintain quality and customer focused solutions. 

Based on the nature of our industry, our solutions utilize and rely on a wide variety of technologies. As such, we are looking for a highly adaptable and motivated person who can administer enterprise solutions as well as be flexible enough to participate in an on-call rotation. We need people who take pride in being a subject matter expert in their domain yet understand and explore the many other talents of IT; someone with expert knowledge of Cisco IOS and networking in general.

 

What you’ll do 

  • Implementation of standardized network solutions
  • Schedule and implement regular patches and upgrades per established process which includes working in coordination with operations, corporate services and information security teams
  • Manage projects utilizing remote hands vendors and internal staff
  • Assist/Contribute on internal Network Engineering team projects
  • Maintain and update detailed network documentation
  • Review tickets and provide technical support to customers and other teams
  • Respond to alarms and take appropriate action to correct the problem or escalate based upon Operations Service Center policy
  • Identifies opportunities for value-added process improvement
  • Awareness of when to send customer communication based on impact to customer
  • Identify patterns that could potentially lead to issues and escalate or resolve as needed
  • Accountable for status of created tickets, follow through, resolution, and closure
  • Manage time appropriately based on assigned priorities and report back on task/project status on a regular basis

What you’ll need

  • Intermediate knowledge of Cisco products, their functionality, configuration and best practices
  • Intermediate knowledge of DMVPN, STP, AAA, Access-Lists
  • Working knowledge of Routing (BGP, EIGRP, OSPF, static routing)
  • Working knowledge of Microsoft Windows networking configuration and protocols
  • Error investigation, Troubleshooting, and Root Cause Analysis
  • Minimum two years’ experience as a network engineer responsible for a primarily Cisco based network

Preferred candidates would have the following: 

  • Cisco Certified Network Associate certification or higher
  • Familiarity with FortiGate firewalls and configuration
  • Familiarity with Palo Alto firewalls and configuration
  • Familiarity with SolarWinds monitoring platform
  • Familiarity with ServiceNow
  • Cloud Experience
  • Meraki Experience

Nice to Have:

  • zScaler Experience
  • Cisco DNA/ISE Experience

A bit about us

Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL®, the company’s global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx®) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents.

To learn more about Digital Realty, please visit digitalrealty.com or follow us on LinkedIn and Twitter.

A bit about our Digital 

IT

Our IT team is at the heart of our business. We develop infrastructures, design and build networks, support servers and provide the first line of support by delivering rich connectivity for our customers. With new data centers coming online all the time, it’s a rapidly changing technical environment so our team is always ready to innovate and take the lead on projects. We constantly develop, deploy and support vital networks and data services that drive business performance and improve life for customers around the globe.

What we can offer you

Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers. 

Join us and you’ll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you’ll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We’ll also give you plenty of development opportunities so you can build a rewarding and successful career with us. 

Our Compensation Philosophy

Digital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the company's overall goals and values.

Our published pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and geographical location. Individual pay is based on additional factors including but not limited to job-related skills, experience, and relevant education and/or training. Moreover, an employee’s total compensation package varies by role and may include salary, cash bonus or commissions, and equity awards not quantified below.

This is an exciting time to join our business so apply now and make your mark on our future.

Notes:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Digital Realty is an equal opportunity employer, EOE/AA/M/F/Vets/Disabled.  All applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or protected veteran status, or other status protected by law or Company policy.

Digital Realty is a publicly traded company (NYSE: DLR) with investment grade ratings from all three major ratings agencies.

Please do not forward unsolicited resumes to any employee of Digital Realty and its subsidiaries. Digital Realty is not responsible for any fees related to unsolicited referrals.