Join our Talent Network
Skip to main content

Head of North America Benefits

Position Title: Head of North America Benefits
Location: Dallas

Position Title: Head of North America Benefits

Location: Dallas, TX preferred 

Your role 

As Sr. Benefits Manager, you will administer employee benefits, generate and present reports and presentations to executives and senior management, prepare and conduct annual enrollment, conduct benefit focus data maintenance, complete benefit billing, conduct benefit data audit / reconciliation, and provide customer service support to both corporate and subsidiary employees.

What you’ll do 

  • Manage the administration of the company’s medical, dental, vision insurance, life and AD&D insurance, disability and leave programs, as well as 401(k). Serve as subject matter expert in all areas
  • Consults with insurance brokers to survey and obtain coverage trends, options and costs; responds to insurance proposals from brokers, agents and consultants and makes recommendations for coverage and provider changes
  • Participate in the Annual Benefits Renewal and Open Enrollment planning and execution including the preparation of management reports, development of the communication strategy and management of the enrollment process including preparation and distribution of insurance and other benefit descriptive and enrollment materials to ensure accurate and timely submission of data to all carriers
  • Advise executive management on overall plan program operations including premium rate determinations and significant administrative issues
  • Interact with all levels of insurance carriers, brokers and consultants to resolve issues, assist with the implementation of new programs, and handle contractual concerns.
  • Administer and maintain all employee data transactions, benefit elections, data integrity Manage and distribute all required annual notifications and Benefits/HRIS reporting requirements.
  • Verify the calculation of the monthly premium statements for all group insurance policies and maintain statistical data relative to premiums claims and costs. Review all monthly invoices to ensure accuracy and completeness
  • Ensure compliance with the defined contribution retirement program including auditing of payroll reports and maintaining positive working relationship with plan vendor and assist with preparation of government reports such as Form 5500 and PBGC, Schedule SSA
  • Lead and manage Benefits Representative, conducts performance appraisal

What you’ll need

  • Bachelor's degree in Human Resources or equivalent experience
  • 7+ year’s prior Benefits Management experience
  • Ability to lead and work with external & internal partners to develop and implement programs 
  • Lead design and management of recognition programs and employee stock purchase plan (ESPP)
  • A robust understanding of HRIS systems, Excel and reporting required.
  • Past experience with Oracle Benefit Administration module is preferred.
  • Robust understanding of HRIS systems, Excel and reporting
  • Must be highly organized and able to manage time well in order to meet deadlines
  • Strong hands on experience with MS Office 
  • Strong communication and presentation skills

A bit about us

Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL®, the company’s global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx®) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents.

To learn more about Digital Realty, please visit or follow us on LinkedIn and Twitter.

A bit about our HR team 

Our HR team are trusted advisors to colleagues across the business. We handle employee questions, recruit top talent, lead talent management initiatives, set the people strategy and work with our senior leaders to create long-term strategies and plans for the future of our business. The work is very rewarding and requires us to think strategically and have the confidence to challenge leaders when required. 

What we can offer you

Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers. 

Join us and you’ll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you’ll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We’ll also give you plenty of development opportunities so you can build a rewarding and successful career with us. 

Our Compensation Philosophy

Digital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the company's overall goals and values.

This is an exciting time to join our business so apply now and make your mark on our future.


The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Digital Realty is an equal opportunity employer, EOE/AA/M/F/Vets/Disabled.  All applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or protected veteran status, or other status protected by law or Company policy.

Digital Realty is a publicly traded company (NYSE: DLR) with investment grade ratings from all three major ratings agencies.

Please do not forward unsolicited resumes to any employee of Digital Realty and its subsidiaries. Digital Realty is not responsible for any fees related to unsolicited referrals.