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Business Information Security Officer

Position Title: Business Information Security Officer
Location: Dallas

Position Title:  Business Information Security Officer 

Your role

Digital Realty operates within a marketplace that is increasingly competitive. Customers can choose between a significant number of competitors delivering high-quality, cost-efficient alternatives. As one of a handful of global providers, Digital Realty has considerable assets and capabilities, along with a significant installed customer base. Driving a CRaaS mind-set is crucial to our continued success, and the Information Security Team links together all elements of our global operations to provide a best-in-class experience for our client base.

If you’re and individual with an entrepreneurial mindset and enjoy tackling multiple issues, this position offers you the opportunity to make a global impact. You're sure to acquire new knowledge and skills in both tech and commercial real-estate. This position works directly with all levels of leadership and if selected you’ll be exposed to all areas of DLR with multiple career path options available to you.

Digital Realty’s Cyber Resilience Team is the front line for all things pertaining to our company’s digital security posture. In the BISO role, you will be tasked with providing high touch, white glove service to some of our largest global customers, both internal and external. The successful candidate for this role will have a strong working knowledge of Data Center Operations, CRaasS, exert strong executive presence and be comfortable interacting with anyone within our organization. As a Sr Manager, you’ll be expected to model our core values and mentor more junior members of your team to ensure we provide best in class service while managing our aggressive growth strategy. This position is not a typical 9-5, and you may have to meet with customers early morning, late afternoon, etc. If you thrive in an environment of multiple priorities and tight deadlines, we encourage you to apply.

What you’ll do:

  • Maintain a wholistic understanding of your customers portfolio; be proactive in anticipating their needs
  • Execute full-cycle events throughout customer’s time with the company, including Closed Loop Management, Onboarding, Training, Implementation, Service Reviews, KPI/SLA Tracking, Escalations Management
  • Leverage your relationship with clients along with our in-house tools/scorecards to ensure we are meeting all customer requirements and identifying ways to improve their experience with the company. Regularly meet with customers to ensure we are aligned with their needs.
  • Partner with our Business Development group to execute renewal agreements and identify customer customers that may be candidates for expansion to scale and/or hyperscale solutions.

What you’ll need

  • Bachelor’s Degree in Computer Science, Engineering or a related field from a 4-year accredited university
  • 7+ Years’ Cyber Experience, preferably working within Tech, Telecom, Network Operations or a related field
  • Strong Understanding of Data Center Ops and the ability understand customer needs
  • Proficiency in Microsoft Office Suite
  • Consulting Experience
  • Professional Cyber Security Certifications (CISM/CISSP/GIAC)
  • Experience in FedRAMP and Government Accreditations

A bit about us

Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL®, the company’s global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx®) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents.

To learn more about Digital Realty, please visit or follow us on LinkedIn and Twitter.

A bit about our Digital 


Our IT team is at the heart of our business. We develop infrastructures, design and build networks, support servers and provide the first line of support by delivering rich connectivity for our customers. With new data centers coming online all the time, it’s a rapidly changing technical environment so our team is always ready to innovate and take the lead on projects. We constantly develop, deploy and support vital networks and data services that drive business performance and improve life for customers around the globe.

What we can offer you

Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers. 

Join us and you’ll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you’ll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We’ll also give you plenty of development opportunities so you can build a rewarding and successful career with us. 

Our Compensation Philosophy

Digital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the company's overall goals and values. 

This is an exciting time to join our business so apply now and make your mark on our future.


The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Digital Realty is an equal opportunity employer, EOE/AA/M/F/Vets/Disabled.  All applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or protected veteran status, or other status protected by law or Company policy.

Digital Realty is a publicly traded company (NYSE: DLR) with investment grade ratings from all three major ratings agencies.

Please do not forward unsolicited resumes to any employee of Digital Realty and its subsidiaries. Digital Realty is not responsible for any fees related to unsolicited referrals.