Join our Talent Network
Skip to main content

Associate, Solutions Engineer

  Singapore
Position Title: Associate, Solutions Engineer
Location: Singapore

Position Title: Associate, Solutions Engineer 

Location: Singapore

What you’ll do 

This role will be an entry level position that will help you develop and build a Sales and Technical skillset required to work with Digital Realty’s diverse customer base worldwide.  As an Associate Solutions Engineer, you will make an impact across multiple functions as you work collaboratively with your peers to deliver presales functional support to prospective customers. You will provide back of the house support to our front line engineers while learning electrical, mechanical, telecom, and related disciplines This position will give you the opportunity to gain knowledge about Digital Realty’s cutting edge approach to solving customers data gravity needs and the exciting data center industry overall. 

You will gain insight into space planning best practices and become proficient in data center design analysis.  You will also help coordinate resources to respond to RFP’s as you grow to take on your own accounts as a Sales Engineer. 

 

What you’ll need

  • Assisting with and participating in prospect engagements, including assisting with customer RFP’s, preparing for site tours, sales calls, proposal generation, pricing and contract negotiations.
  • Participating in the evaluation of customer needs, the design and presentation of preliminary solutions to meet those needs.
  • Acquiring knowledge and understanding related to the facility infrastructure and nuances associated with various buildings.
  • Learning how to use state of the art CFD modeling software to analyze cooling architectures.
  • Using AutoCAD to assist customers with designing the most efficient layouts within the data center
  • Collecting and reviewing facility construction and engineering drawings with customers.
  • Learning how to review and apply information from the Design Engineering Guidelines in interactions with internal and external customers.
  • Liaising with the professional community, including attending technical forums.
  • Monitoring and evaluating technology trends in prospective and existing customer base.

 

Basic Qualifications for Consideration:

  • Bachelor's degree, ideally in  Electrical, or the equivalent combination of education and experience. 
  • The ability to work cross-functionally with multiple internal stakeholders in providing customer solutions including cabinet configuration, electrical design, cooling strategies, and connectivity.
  • Excellent interpersonal and presentation skills. This is a customer facing role that will require excellent public speaking and presentation skills. Candidates should be familiar working with or on behalf of end users.
  • Basic understanding of at least one of the following:
  • Electrical Systems
  • Electrical provisioning / configuration
  • Mechanical cooling systems 
  • Knowledge of Design and Construction process is highly desirable
  • The ability to work well under pressure and take a proactive approach in handling issues and providing solutions.
  • Good organizational skills and meticulous are a must along with a disciplined approach to completing assignments attention to detail and openness to suggest, entertain, and develop new ideas and procedures.
  • Able to juggle multiple projects and manage time with minimal supervision. Must be self motivated and able to manage his or her time responsibly to deliver given tasks on time.
  • Proficiency in AutoCAD, Visio, MS project and MS office 

 

Preferred Qualifications for Consideration:

  • 2+ years of electrical design experience working with a multi-customer data center or colocation provider, engineering consultancy, or other related field.
  • Experience participating in data center / telecom projects, including coordinating design, subcontractors and construction.
  • General familiarity with datacenters, telecom carrier operations, or related business models.
  • Proficiency in 6Sigma Room, and Tileflow,  a plus.
  • The ability to:
    • Grasp big picture requirements and translate them into detail-level specifications.
    • Comprehend, analyze, and interpret complex project documents.
    • Apply installation standards and project tracking / management documents.

A bit about us

Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL®, the company’s global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx®) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 28 countries on six continents.

To learn more about Digital Realty, please visit digitalrealty.com or follow us on LinkedIn and Twitter.

A bit about our Digital team 

Sales

Our Sales team is at the sharp end of our business, securing new customers from network and cloud service providers through to all kinds of major global and regional enterprises and local businesses. We help identify the objectives of our customers and enable them to succeed by combining our strategic knowledge of the industry, technical knowledge of our global data center platform, PlatformDIGITAL®, with our ability to develop strong partnerships. 

What we can offer you

Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers. 

Join us and you’ll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you’ll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We’ll also give you plenty of development opportunities so you can build a rewarding and successful career with us. 

Our Compensation Philosophy

Digital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the company's overall goals and values.

This is an exciting time to join our business so apply now and make your mark on our future.

Notes:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Digital Realty is an equal opportunity employer, EOE/AA/M/F/Vets/Disabled.  All applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or protected veteran status, or other status protected by law or Company policy.

Digital Realty is a publicly traded company (NYSE: DLR) with investment grade ratings from all three major ratings agencies.

Please do not forward unsolicited resumes to any employee of Digital Realty and its subsidiaries. Digital Realty is not responsible for any fees related to unsolicited referrals.