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Technician, IT Corporate Services (f/m/d)

Position Title: Technician, IT Corporate Services (f/m/d)
Location: Frankfurt

Your Role

The Technician, IT Corporate Services (TITCS) is a role responsible for delivering an exceptional customer experience to the end-user community at Digital Realty.  The primary focus of this role is to provide on-site support for Digital Realty end-users. Furthermore in this position you provide on-site and remote technical support using tools for standard configurations of workstations, laptops, operating systems, software, hardware, printers and peripherals. If you see yourself in this position, than apply now!


Your Profile

  • Vocational training in the field of IT-Systemintegration or similar. 
  • Minimum of 3 years of relevant experience in supporting end users.
  • Demonstrated experience in working within a global organization.
  • Skilled in the principles of IT service operations processes: incident management, problem management, request fulfilment, access management, asset management.
  • Proven Teamplayer
  • Outstanding interpersonal and communication skills (written & oral)
  • Excellent customer focus
  • Fluent in German and advanced in English


A bit about us

Digital Realty is the leading provider of carrier and cloud neutral data centre services by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL®, the company’s global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx™) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 28 countries on 6 continents. We've 3,500+ colleagues around the world who work together, come up with life-changing solutions and create connections that matter every day.


What we can offer

Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers. Join us and you’ll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you’ll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We’ll also give you plenty of development opportunities so you can build a rewarding and successful career with us.