Position Title: Enterprise Service Management Lead
Location: Dallas, TX
We are seeking an experienced ServiceNow Leader to join our organization. As a ServiceNow Leader, you will be responsible for overseeing the ideation, implementation, administration, and optimization of the ServiceNow platform within our enterprise environment. Including, but not limited to, areas such as Governance, Risk, and Compliance (GRC), Human Resources (HR), and IT Service Management (ITSM). The successful candidate will play a pivotal role in driving the successful delivery of complex, cross-functional IT programs on a global scale.
Your primary focus will be to align Enterprise Service Management processes with industry best practices, improve operational efficiency, and enhance the overall user experience. You will work with a team of ServiceNow professionals, collaborate with key stakeholders, and drive the successful delivery of Enterprise Service Management solutions using the ServiceNow platform.
What you’ll do
What you’ll need
If you are a strategic thinker with a proven track record of delivering global IT programs on the ServiceNow platform, we invite you to apply and contribute to our organization's success.
A bit about us
Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL®, the company’s global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx®) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents.
A bit about our Digital team
Our IT team is at the heart of our business. We develop infrastructures, design and build networks, support servers and provide the first line of support by delivering rich connectivity for our customers. With new data centers coming online all the time, it’s a rapidly changing technical environment so our team is always ready to innovate and take the lead on projects. We constantly develop, deploy and support vital networks and data services that drive business performance and improve life for customers around the globe.
What we can offer you
Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers.
Join us and you’ll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you’ll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We’ll also give you plenty of development opportunities so you can build a rewarding and successful career with us.
Our Compensation Philosophy
Digital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the company's overall goals and values.
This is an exciting time to join our business so apply now and make your mark on our future.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Digital Realty is an equal opportunity employer, EOE/AA/M/F/Vets/Disabled. All applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or protected veteran status, or other status protected by law or Company policy.
Digital Realty is a publicly traded company (NYSE: DLR) with investment grade ratings from all three major ratings agencies.
Please do not forward unsolicited resumes to any employee of Digital Realty and its subsidiaries. Digital Realty is not responsible for any fees related to unsolicited referrals.