Engineering Technical Support Manager

Your role

The engineering and support manager is the technical expert withing the datacentres, he has knowledge on all the technical installations and is able to provide support to the whole operational staff. Because of his high technical knowledge the engineering and support manager is able to workout engineering request and turn them into feasible proposals ready for execution.

• Providing support to the whole staff of the operations department on request or demand.
• Supporting on technical solutions, way of working
• Supporting in checking or even writing Methods of procedures (MOP’s) or emergency operating procedures (EOP’s)
• Providing support to the site managers and project managers in critical executions of maintenance or changes. (switching in life environment)
• Providing technical support to customer implementation manager on new deployments and customer buildouts.
• Providing support to the MO on technical level and support on budgeting for improvements / replacements. 
• Organizing workshops to the whole operational staff to increase the general or specific knowledge of individuals and/or multiple staff members. 
• Providing support for several auditing systems during the year and on audit itself
• Supporting the Quality Health and safety Manager. 
• Performing technical risk analyses on the sites status and technical equipment and advise the OPS team on improvements needed.

What you’ll need

• Educated to a degree (bachelor) level in a technical field
• Minimum 5+ years experience as a technician 
• Proficient in English (Dutch is a plus)

A bit about us

Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL®, the company's global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx™) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 28 countries on six continents. To learn more about Digital Realty, please visit digitalrealty.com or follow us on LinkedIn and Twitter.

What we can offer you

Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers. Join us and you’ll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you’ll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We’ll also give you plenty of development opportunities so you can build a rewarding and successful career with us. This is an exciting time to join our business so apply now and make your mark on our future.