Join our Talent Network
Skip to main content
Digital Realty


Technician, IT Corporate Services (f/m/d)

  Hanauer landstraße 298, Frankfurt

Your Role

The Technician, IT Corporate Services (STICS), is responsible for ensuring that the IT Corporate Services team member’s deliver IT services to our end users according to identified objectives and agreed service levels. Furthermore in this position you provide on-site and remote technical support using tools for standard configurations of workstations, laptops, operating systems, software, hardware, printers and peripherals. If you see yourself in this position, than apply now!

Your Profile

  • A Bachelor’s degree in Computer Science or related degree or a combination of education, training, and work experience
  • Minimum 5 years’ experience in increasingly complex roles supporting end users
  • ITIL Foundation V3 Certification preferred with experience implementing IT service operations processes: incident management, problem management, request fulfilment, access management, etc.
  • Subject Matter Expert in the delivery of desktop systems and applications in the following areas: Microsoft Windows 10/11 endpoint lifecycle via Microsoft Intune/Endpoint manager, GPO, and Azure AD, Microsoft 365 and Office 2021 (macOS and Windows)
  • Proven experience with outstanding interpersonal and communication (written & oral) skills
  • Demonstrated experience in working within a global organization
  • Strong customer service ethos
  • Fluent in German and English


  • Open door culture with short communications paths and flat hierarchies
  • Personalized onboarding plan (new-hire system), education programs
  • Personal development options in a fast-growing environment
  • Extensive social benefits (Flexible working hours, digital meal vouchers, bike leasing, pension plan, etc.)
  • Many extras like free drinks, fresh fruit, or cool team events

A bit about us

Digital Realty is the leading provider of carrier and cloud neutral data centre services by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL®, the company’s global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx™) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 28 countries on 6 continents. We've 3,500+ colleagues around the world who work together, come up with life-changing solutions and create connections that matter every day.

What we can offer

Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers. Join us and you’ll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you’ll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We’ll also give you plenty of development opportunities so you can build a rewarding and successful career with us.

Your future colleagues

“I enjoy coming to work each day to support the team and their growth.”

Isaac S.
Manager, IT Corporate Services, Dallas, TX