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Sr. Solutions Architect

  Dallas
Position Title: Sr. Solutions Architect
Location: Dallas

Position Title:  Sr. Solutions Architect

Location: Dallas, TX (Remote)

Your role

Digital Realty is looking for an entrepreneurial, outcome-driven colleague to help support our sales team in developing and closing sales by providing public/private/hybrid cloud expertise as well as deep networking and infrastructure design acumen. The Solutions Architect will be a key member of the Global Sales and Sales Engineering Teams, educating customers of all sizes on Digital Realty’s value proposition and participating in deep architectural discussions to ensure solutions are designed for successful deployment and maximum total cost of ownership. The Sr. Solutions Architect will be knowledgeable in all of Digital Realty’ product lines and the global data center, hosting and networking landscape. He/She should also have a strong background in cloud services environments, with the ability to guide architectural solutions for private/public/hybrid and complex network deployments with a keen ability to translate customer requirements and business outcomes into Digital Realty technical solutions. Additionally, the Solutions Architect will be a critical part of our global ecosystem development team to foster rich interconnection and service exchange within Digital Realty’s global connected campuses.

The primary role of the Sr. Solutions Architect will be to act as a technical advisor for Digital Realty’ customers and the Digital Realty’ sales teams to architect creative and complex IT/cloud/networking and service delivery solutions for our customers and partners. The role requires a broad range of knowledge and experience at the application layer to optimize performance over flexible and high performing infrastructure and tailored data center services. The Solutions Architect should be able to articulate solution benefits to both technical & non-technical audiences, as well as provide leadership and mentoring to the sales team and other internal / external thought leaders.

What you’ll do

Networking

  • Substantial telecommunications experience required;
  • Technical and commercial knowledge of Internet, MPLS and IPVPN topologies and architectures required
  • Proficient in router and switch features and configuration, fault tolerant designs, and QOS mapping
  • Experience with routing and switching protocols; SDN/NFV, performance measurement, tuning and scaling, and reliability and security techniques
  • Experience with Network Peering, Internet Exchanges and CDNs
  • Data center networking technologies and architectures (Leaf-Spine architectures, Data Center Interconnect technologies)
  • Cloud Computing
  • Public, Private and Hybrid cloud services and deployment methodology
  • Experience with cloud orchestration and automation using tools such as OpenStack, vRealize, etc.
  • Private connectivity services and egress cost modeling
  • Enterprise IT
  • Must have a thorough understanding of, and experience with servers, storage, layer 3 networking and enterprise software.  Solid understanding of the entire OSI stack is a must
  • Experience with data center virtualization, software defined data centers and hyper-converged infrastructure solutions
  • Software and Database system development
  • Storage Platform technologies (SAN/NAS) including Hardware and Software (EMC/NetApp/Sun/IBM/HP/VMware/Citrix/Brocade/Juniper)
  • Must have a thorough understanding of the implication of common IT product on system designs: servers, storage, layer 3 networking, and enterprise software
  • Solution Selling and Technical Consultation
  • Strong ability to focus ambiguous customer needs into specific, deliverable requirements
  • Quickly and accurately assess current operations, identify opportunities for architectural changes to drive additional business benefit
  • Ability to extract unrealized customer requirements, and service benefits, gaining consensus with data driven positioning
  • Cost estimation, with a focus of helping customers understand return on investment as well as total cost of ownership advantages of solutions proposed
  • Assess performance and service level agreements against business needs and expected results.
  • Build evidence and models to demonstrate expected (desired) results
  • Able to facilitate workshop style sessions with customers to extract important areas of customers current architecture. Can keenly couple key insights to present highly technical concepts and solutions specifics to audiences of varying technical capabilities in a clear, concise and easily understood manner
  • Coach and provide technical leadership to others on network designs, platform sizing, infrastructure system design and the application of new technologies and project management methodologies
  • Professional sales consultation of customer technical requirements to develop viable solutions, resulting in bookings
  • This position supports all of Digital Realty North American platform (US & CAN) and therefore may require approximately 30% travel.
  • The Solutions Architect may also be required to travel to other markets or other locations where customer IT / engineering groups are located to conduct and lead on[1]site meetings that are presented to customers.

What you’ll need

  • 5+ years of technical experience – Hosting/Cloud companies, Cloud/Networking/IT consulting.
  • Client facing operations or technical sales position preferred
  • 2+ years of solutions selling and technical support experience in the high-tech industry preferably in the network, cloud and/or data center markets
  • Effective Solutions Sales Capabilities: Demonstrates advanced solution selling abilities and effective, pro-active customer communications including proposal development, delivery, and RFP responses A combination of education and experience is acceptable
  • Proven technical support for sales and marketing initiatives through participation in proposals, marketing studies, speaking engagements, blogs and other technical writing
  • Detailed knowledge and sizing experience of networking technologies as well experience with storage architectures associated to private/public and hybrid cloud environments
  • Bachelor's Degree in Engineering, Computer Science, or related technical field 
  • Preferential Considerations:

Knowledge of DevOps methodologies and orchestration software is highly desirable

Advanced industry certifications (AWS, Microsoft, Google, VMare, Cisco, Juniper, etc)

A bit about us

Digital Realty supports the world's leading enterprises and service providers by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL®, our global data center platform, gives customers a reliable foundation for scaling their digital business and efficiently managing data gravity challenges. The size and scale of our business puts us in a unique position to offer customers access to 300+ facilities in 50+ metros across 25+ countries and six continents.

A bit about our Digital team

Technology & Innovation

Our Technology & Innovation team strives to innovate alongside our customers and empower their businesses to thrive. We work closely with our customers to develop insights-based, data-driven technical solutions and differentiated value propositions on PlatformDIGITAL® across the world. Operating in almost 50 cities globally means we understand how rapidly the world is evolving, so we’ve built a best-in-class development model to qualify, package; and enable cloud to core to edge hybrid IT solutions. Our deep technical heritage, combined with our global footprint, means the Technology Innovation team can create and deploy services and solutions that are at the heart of the digital economy.

What we can offer you

Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers.

Join us and you’ll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you’ll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We’ll also give you plenty of development opportunities so you can build a rewarding and successful career with us.

Our Compensation Philosophy

Digital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the company's overall goals and values.

This is an exciting time to join our business so apply now and make your mark on our future.

Notes:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Digital Realty is an equal opportunity employer, EOE/AA/M/F/Vets/Disabled.  All applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or protected veteran status, or other status protected by law or Company policy.

Digital Realty is a publicly traded company (NYSE: DLR) with investment grade ratings from all three major ratings agencies.

Please do not forward unsolicited resumes to any employee of Digital Realty and its subsidiaries. Digital Realty is not responsible for any fees related to unsolicited referrals.