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Service Design Manager

Position Title: Service Design Manager
Location: London

Your Role

This is your chance to lead a department, set the scope of our Service Design function, and shape the future of the business. As Service Design Manager, you’ll oversee the pre-contract technical design, integration, and deployment of client services. At the same time, you’ll lead a team of engineers and technicians to ensure those services are implemented smoothly and effectively to meet customer needs. You’ll also support the sales process by guiding customers in the formulation of their requirements, while lending your specialist expertise to the sales team to ensure customer demands align with our capabilities. Whether it’s allocating projects, managing finances, developing and approving technical designs or supervising technical adjustments – you’ll have ultimate responsibility for the solution design process.

What You’ll Need

  • A third level degree in a relevant technical field.
  • Proven experience designing complex technical solutions in an electrical, mechanical, or building services environment.
  • Excellent people skills, with the ability to lead and organize a team as well as form strong working relationships.
  • Previous experience in cost control and supplier management.
  • Knowledge of relevant computer software including Microsoft Office, AutoCAD, Salesforce, OpsView, and Ekkosense.
  • A proactive and highly adaptable approach to solving problems, even when facing tight deadlines.

Region: EMEA

Digital Realty Company, is a leading provider of carrier- and cloud-neutral data centre services across EMEA. With more than 700 connectivity providers in over 100 data centres across 13 European countries, 
we are at the heart of the internet – powering finance, communication, healthcare, creativity, entertainment, life. As part of Digital Realty, our customers now have access to 50 metros across six continents. We’ve 2,800+ colleagues around the world who work together, come up with life-changing solutions and create connections that matter every day.


What we can offer you

Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers. Join us and you’ll be part of a supportive and inclusive environment where you can bring your whole self to work. As part 
of our team, you’ll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We’ll also give you plenty of development opportunities so you can build a rewarding and successful career with us. 

This is an exciting time to join our business so apply now and make your mark on our future.