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Sr. Manager, Global Product Management - Colocation

  Dallas
Position Title: Sr. Manager, Global Product Management - Colocation
Location: Dallas

Position Title:  Global Product Management - Colocation

Location: Dallas, TX

Your role

Digital Realty’s Global Product Management organization looking for an experienced Senior Manager, to help lead the acceleration of colocation space and power services across our global portfolio of data centers.  The Senior Manager, Global Product Management will blend technical and business expertise to champion cross functional efforts to develop colocation specific solutions.  The role requires a customer focus, a desire for constant improvement and a strong predisposition to action. 

The successful candidate will be a hands-on, forward-thinker responsible for turning strategic direction into tactical plans with a history of accomplishing stated objectives.  S/he will be expected to conceive, prioritize, develop and communicate solutions based on their extensive experience, understanding of market trends, customer needs and the competitive landscape overall.  The candidate must be organized, adept at planning and managing multiple activities concurrently, and possesses exceptional collaboration, interpersonal, and communication skills.   

The Senior Manager, Global Product Management – Colocation will:

  • Define, refine, and maintain space, cooling, electrical power, and related support services (remote hands and eyes, storage, etc.) product standards globally.
  • Act as a subject matter expert on all elements of colocation space and power services for inquiries from Sales, Sales Engineering, Commercial Management, Engineering, Operations, Finance, Legal, et al.
  • Work with regional leaders to understand customer needs, data center capabilities, and operational abilities to craft and manage a unified product offering.
  • Manage and/or represent Product Management in various committees and initiatives.

If you are looking for an opportunity to showcase your potential, to take on additional responsibilities and advance within our growing organization, we would like to talk to you.

What you’ll do

The Senior Manager, Global Product Management – Colocation key responsibilities will include:

  • Assessing existing colocation space and power offerings including feature sets, product definitions, policies, SLA, etc. and then leading cross functional teams to develop and/or harmonize said offerings (people, processes, and systems).
  • Evaluating colocation deployments to determine adherence to policies and opportunities to create improvements and efficiencies.
  • Developing global products and policies necessary to capture greater market share, drive revenue and margin uplift and/or satisfy other company objectives.
  • Creating and managing relationships to execute key initiatives leveraging your own technical aptitude, market experience, and project management skills.
  • Creating tools and analyzing data to expose, measure, and communicate program effectiveness while adapting as needed to ensure success.
  • Establishing and/or enforcing selling and solution policies within a culture of sales enablement and customer first balanced against a framework of business objectives and risk management.
  • Supporting internal teams’ understanding of our product offering, benefits, and features.
  • Providing training, sales support, exception review, document management/updates, and pricing input.
  • Becoming an expert in and owning the Quote to Report (QTR) for the colocation space, power and remote hands offerings.

What you’ll need

To be a good fit as the Senior Manager, Global Product Management – Colocation, you will have:

  • A bachelor’s degree or experience equivalent to 10+ years of developing and managing solutions in the multi-tenant data center space.  An advance degree is preferred. 
  • Direct experience with data centers, data center services and data center related business.
  • Direct experience with data center power and cooling distribution infrastructure.
  • Experience with capacity planning concepts in a data center environment.
  • Strong understanding of data center figures and metrics including but not limited to utilization per square foot or meter, watts and kilowatts, and Power Usage Effectiveness (PUE).
  • Strong Excel and analytical skills.
  • Detail-oriented organizational skills.
  • Excellent written communication skills in English, including the ability to develop and deliver executive level communications especially with PowerPoint.
  • Independence, motivation, and a strong sense of ownership.
  • Excellent interpersonal skills to work throughout the company to ensure critical business execution.
  • Willingness and ability to travel 10% to15% of the time.

Keys to Success

To excel in this role, you must truly enjoy working in a collaborative, analytical, and fast-paced environment, interacting with and leading cross-functional teams. You should be comfortable being hands-on in performing as well as directing work.

In addition, to be an outstanding Senior Manager, Product Management - Colocation, you will:

  • Drive and communicate the product big picture, but also pay attention to details.
  • Combine creativity and analytical thinking in solving problems.
  • Influence and motivate others effectively.
  • Package and present information concisely and in ways that make it easy for different audiences to understand and act on it.
  • Remain flexible and adaptable in a dynamic industry, including dealing effectively with ambiguity.
  • Keep a constant eye out for process improvements.

A bit about us

Digital Realty supports the world's leading enterprises and service providers by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL®, our global data center platform, gives customers a reliable foundation for scaling their digital business and efficiently managing data gravity challenges. The size and scale of our business puts us in a unique position to offer customers access to 300+ facilities in 50+ metros across 25+ countries and six continents.

A bit about our Digital team

Technology & Innovation

Our Technology & Innovation team strives to innovate alongside our customers and empower their businesses to thrive. We work closely with our customers to develop insights-based, data-driven technical solutions and differentiated value propositions on PlatformDIGITAL® across the world. Operating in almost 50 cities globally means we understand how rapidly the world is evolving, so we’ve built a best-in-class development model to qualify, package; and enable cloud to core to edge hybrid IT solutions. Our deep technical heritage, combined with our global footprint, means the Technology Innovation team can create and deploy services and solutions that are at the heart of the digital economy.

What we can offer you

Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers.

Join us and you’ll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you’ll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We’ll also give you plenty of development opportunities so you can build a rewarding and successful career with us.

Our Compensation Philosophy

Digital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the company's overall goals and values.

This is an exciting time to join our business so apply now and make your mark on our future.

Notes:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Digital Realty is an equal opportunity employer, EOE/AA/M/F/Vets/Disabled.  All applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or protected veteran status, or other status protected by law or Company policy.

Digital Realty is a publicly traded company (NYSE: DLR) with investment grade ratings from all three major ratings agencies.

Please do not forward unsolicited resumes to any employee of Digital Realty and its subsidiaries. Digital Realty is not responsible for any fees related to unsolicited referrals.