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Digital Realty
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Operations

Service Design Engineer

  Connexion house, London

Your role 

From acting as a service design expert on bids and proposals to leading the design of agreed solutions, you’ll ensure our technical design meets all customer needs and can be implemented within timescales. This involves working closely with Digital Realty teams and customers and leading the service design process, including assessing the availability of power, cooling and space at the budget phase. You’ll also ensure projects have access to the required resources and that designs follow corporate design principles to meet current and future needs.  

What you’ll need 

  • Proven experience in data centres or the telecommunications sector 

  • Broad specialist technical expertise, including ITIL Expert certification 

  • The drive to go the extra mile 

  • An openness to change and new approaches 

  • Ability to work under pressure, with a can-do attitude 

  • Excellent interpersonal skills – a good listener who communicates clearly 

  • Strong problem-solving ability, with the capacity to see the bigger picture 

  • Bachelor level degree in science, engineering or a related subject 

A bit about us

Digital Realty supports the world's leading enterprises and service providers by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL®, our global data center platform, gives customers a reliable foundation for scaling their digital business and efficiently managing data gravity challenges. The size and scale of our business puts us in a unique position to offer customers access to 290 facilities in 49 metros across 24 countries and six continents

What we can offer you 

Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers. Join us and you’ll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you’ll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We’ll also give you plenty of development opportunities so you can build a rewarding and successful career with us.

This is an exciting time to join our business so apply now and make your mark on our future.

Your future colleagues

“I enjoy making our customers happy.”

Charlene G.
Senior Customer Success Manager, APAC

“It’s satisfying to work with such a collaborative group of talented yet humble people.”

Peter A.
VP of Design and Construction, Australia

“My team is amazing and getting to work with them makes every day memorable.”

Crystalyn R.
Real Estate Manager, Dallas, TX

“We all have a voice and are heard.”

Demi P.
Assistant Real Estate Manager, Portfolio Operations, Piscataway, New Jersey

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