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Digital Realty


HR Operations Manager

  2323 bryan street, Dallas

Position Title:  HR Operations Manager

Location: Dallas, TX

Your role

Reporting to the Sr. Director, Global HR Operations, you will manage a variety of human resources processes, ensuring they run smoothly and meet the needs of our employees, leaders, and our rapidly growing business.  In addition to "owning" existing processes, you will work with the team on process improvements projects and the implementation of new processes.

You will serve as a trusted advisor to process users and stakeholders to gather insights, establish priorities and partner with cross-functional teams. With regard to existing processes, you will oversee continuous maintenance and monitoring, including ensuring the integrity and accuracy of data. You'll maintain open communication with users and will be considered a subject matter expert for the areas that you own and will help troubleshoot issues and answer questions from other members of the team. Regarding process improvements and new processes, you'll gather information, assess options, and recommend solutions. You'll be responsible for planning projects, including establishing objectives, milestones and accountabilities, and also managing risks. You also will establish and oversee testing, and ensure projects and processes are properly documented. Other responsibilities will include helping develop executive presentations for the Sr. Director, coaching more junior project resources, and other duties as assigned.

What you’ll do

If you combine HR operations expertise with an end-to-end process orientation and the ability to hit the ground running, this position offers you some very compelling opportunities. You will:

  • Make an impact managing processes, leading diverse projects and identifying and recommending improvements. You'll touch on almost all areas of our company.
  • Join at a time of significant evolution; in addition to supporting ongoing acquisition integration, you will contribute to major initiatives at both the tactical and strategic levels.
  • Showcase your potential to take on additional responsibilities and advance in one of the world's fastest-growing data center companies.
  • Collaborate with some of the brightest minds in the industry in a creative and diverse work environment.

To excel in this role you will have the ability to dig into details and understand how they fit together to create workflows. From there you should be adept at grasping the system-level big picture and envisioning potential future states. Next you will need the leadership skills to engage stakeholder, drive consensus and manage change.

You should be enthusiastic and driven, ready to hit the ground running in an environment that is very fast-paced. In addition, in order to be an outstanding HR Operations Manager, you will:

  • Build relationships and establish yourself as a resources who can help people achieve goals.
  • Manage multiple projects, tasks and priorities effectively.
  • Achieve individual goals independently and also contribute as a team player.
  • Develop a reputation for delivering results.
  • Combine analytical thinking with creativity in solving problems and removing barriers.
  • Assume ownership of your role and responsibilities.
  • Take a proactive approach to learning how to navigate our large organization.

What you’ll need

To meet the basic qualification for this role, you will have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or HR Operations Manager opportunity, you will have:

  • 4 to 5 years of experience in operational roles demonstrating the ability to drive the development, deployment, improvement and integration of systems, preferably in global HR environments.
  • A track record of success in assessing systems and processes, identifying potential improvements and executing those improvements.
  • Business savvy and a proven ability to work with others to understand goals and pain points in order to develop solutions.
  • Technical acumen, including:
  • Experience working with complex enterprise systems.
  • Advanced skills with MS Excel, Word and PowerPoint and the ability to create executive presentations
  • Proven strong project management skills.

Just as important will be the following competencies and characteristics:

  • A strategic mindset as well as willingness to roll up your sleeves to achieve tactical goals.
  • The ability to thrive in fast-paced, fluid business environments.
  • Attention to detail.
  • Excellent follow up and follow through habits.
  • Strong oral and written communication skills and the ability to work with people around the globe.

Preferred but not required:

  • Experience with Oracle.
  • Technology industry experience.
  • A bachelor's degree.

A bit about us

Digital Realty supports the world's leading enterprises and service providers by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL®, our global data center platform, gives customers a reliable foundation for scaling their digital business and efficiently managing data gravity challenges. The size and scale of our business puts us in a unique position to offer customers access to 300+ facilities in 50+ metros across 25+ countries and six continents.

A bit about our Digital team


Our HR team are trusted advisors to colleagues across the business. We handle employee questions, recruit top talent, lead talent management initiatives, set the people strategy and work with our senior leaders to create long-term strategies and plans for the future of our business. The work is very rewarding and requires us to think strategically and have the confidence to challenge leaders when required.

What we can offer you

Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers.

Join us and you’ll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you’ll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We’ll also give you plenty of development opportunities so you can build a rewarding and successful career with us.

Our Compensation Philosophy

Digital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the company's overall goals and values.

This is an exciting time to join our business so apply now and make your mark on our future.


The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Digital Realty is an equal opportunity employer, EOE/AA/M/F/Vets/Disabled.  All applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or protected veteran status, or other status protected by law or Company policy.

Digital Realty is a publicly traded company (NYSE: DLR) with investment grade ratings from all three major ratings agencies.

Please do not forward unsolicited resumes to any employee of Digital Realty and its subsidiaries. Digital Realty is not responsible for any fees related to unsolicited referrals.

Want to know more about this position?

Get in touch with:

Natalie Lucas

Natalie Lucas


Send me a message

Your future colleagues

“Everyone shares the same passion to drive Digital’s success.”

Claudia C.
Director HR, APAC

“We have great, talented people who are easy to work with.”

Ashura J.
Benefits Manager, Dallas, TX

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