Thank you for your interest in joining the team. Unfortunately, this role is no longer open to new applications.
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This your chance to take ultimate responsibility for the satisfaction of our customers. Working closely with the sales team, you’ll oversee our contact with local and international clients, building relationships and ensuring their continued strength as a key point of contact. You’ll also negotiate and renegotiate with customers on all contractual matters - be it price, service levels, or liabilities. At the same time, you’ll identify opportunities to sell additional products and services when contracts are renewed. Digital Realty is an organisation with a sharp customer focus, and as Customer Success Manager it will be your responsibility to deliver that exceptional customer experience we strive for – while also identifying how we can go beyond expectations and maximise revenue.
What You’ll Need
A bit about us
Digital Realty is a leading provider of carrier and cloud-neutral data centre services across EMEA. With more than 700 connectivity providers in over 100 data centres across 13 European countries, we are at the heart of the internet – powering finance, communication, healthcare, creativity, entertainment, life. As part of Digital Realty, our customers now have access to 49 metros across six continents. We’ve 2,800+ colleagues around the world who work together, come up with life-changing solutions and create connections that matter every day.
What we can offer you
Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers. Join us and you’ll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you’ll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We’ll also give you plenty of development opportunities so you can build a rewarding and successful career with us.
As always, we offer a competitive salary and benefits (based on our collective agreement we pay a minimum of 43.252,58 € gross per year).
This is an exciting time to join our business so apply now and make your mark on our future.