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Service Planning Coordinator

  Brussels
Position Title: Service Planning Coordinator
Location: Brussels

Your role

The Service Planning Coordinator (SPC) oversees and coordinates all service requests and manages Routing / Allocation of Post installation tickets coming from different systems like Ultimo, ECSC, Customer portal. The SPC is handling the administration regarding installation and/or de-installation of Cross connects / Cloud connects, Migration, Multi-home. The SPC is monitoring the SLA’s and coordinate the execution teams of CS and FM during the RUN phase. The SPC prepares process and procedures instruction and provide reporting.

What you’ll need

  • Educated to degree level in a technical field or strong operative technical skills with good administrative and people skills
  • 3-5 years of relevant experience within planning, coordinating resources and activities
  • Admin and people managing skills
  • Proficient in English and Dutch

A bit about us

Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL®, the company's global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx™) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 28 countries on six continents. To learn more about Digital Realty, please visit digitalrealty.com or follow us on LinkedIn and Twitter.

What we can offer you

Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers. Join us and you’ll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you’ll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We’ll also give you plenty of development opportunities so you can build a rewarding and successful career with us. This is an exciting time to join our business so apply now and make your mark on our future.