Your role
The Customer Service Engineer is a combined role with Facility Engineer responsibilities. This role may be fully split in the future. The Customer Service Engineer is responsible for carrying out Service Requests, which could be Hands & Eyes services for customers, cross-/disconnects and elements of customer implementations. The Facility Engineer is responsible for the proper functioning of the relevant DC infrastructure. This is done by performing regular inspections, acting on alarms, providing preventive and corrective maintenance and installation support. In many cases the work is not actually carried out by the engineer, but they supervise suppliers who carry out the maintenance/repairs. All in accordance with the relevant quality standards and adhering to the rules and regulations, in particular regarding Health & Safety
What you’ll need
A bit about us
Interxion: A Digital Realty Company, is a leading provider of carrier and cloud-neutral data centre services across EMEA. With more than 700 connectivity providers in over 100 data centres across 13 European countries, we are at the heart of the internet – powering finance, communication, healthcare, creativity, entertainment, life. As part of Digital Realty, our customers now have access to 49 metros across six continents. We’ve 2,800+ colleagues around the world who work together, come up with life-changing solutions and create connections that matter every day.
What we can offer you
Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers. Join us and you’ll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you’ll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We’ll also give you plenty of development opportunities so you can build a rewarding and successful career with us. This is an exciting time to join our business so apply now and make your mark on our future.
Service Design, Service Transition & Service Delivery Manager