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Digital Realty


Security Operations Manager

  36 ne 2nd street, Miami

Position Title: Security Operations Manager

Location: Miami, FL (Remote)


Your role

Digital Realty operates within a marketplace that is increasingly competitive. Customers can choose between a significant number of competitors delivering high-quality, cost-efficient alternatives. As one of a handful of global providers, Digital Realty has considerable assets and capabilities, along with a significant installed customer base. Driving a CRaaS mind-set is crucial to our continued success, and the Information Security Team links together all elements of our global operations to provide a best-in-class experience for our client base.

If you’re and individual with an entrepreneurial mindset and enjoy tackling multiple issues, this position offers you the opportunity to make a global impact. You're sure to acquire new knowledge and skills in both tech and commercial real-estate. This position works directly with all levels of leadership and if selected you’ll be exposed to all areas of DLR with multiple career path options available to you.

Digital Realty’s Cyber Resilience Team is the front line for all things pertaining to our company’s digital security posture. In the Cyber Security Operations Manager, you will be tasked with leading cyber security professionals to plan, design, detect and respond to Digital Realty’s ever changing cyber threat environment.  Role will require experience in risk management, security operations, incident response, security engineering. Additionally, this role will require you to collaborate in policy creation and compliance to align with strategic objectives of the organization.  Experience in SIEM, DLP, IDS, IPS, EDR and next generations technology is a must.


What you’ll do

  • Maintain a wholistic understanding of your customers portfolio; be proactive in anticipating their needs
  • Execute full-cycle events throughout customer’s time with the company, including Closed Loop Management, Onboarding, Training, Implementation, Service Reviews, KPI/SLA Tracking, Escalations Management
  • Leverage your relationship with clients along with our in-house tools/scorecards to ensure we are meeting all customer requirements and identifying ways to improve their experience with the company. Regularly meet with customers to ensure we are aligned with their needs.
  • Partner with our Business Development group to execute renewal agreements and identify customer customers that may be candidates for expansion to scale and/or hyperscale solutions.


What you’ll need

  • Bachelor’s Degree in Computer Science, Engineering, or a related field from a 4-year accredited university
  • 7+ Years’ Cyber Experience, preferably working within Tech, Telecom, Network Operations, or a related field
  • Experience Leader in Incident Response
  • Proficiency in Microsoft Office Suite
  • Professional Cyber Security Certifications (CISM/CISSP/GIAC)
  • Experience in FedRAMP and Government Accreditations


A bit about us

Digital Realty supports the world's leading enterprises and service providers by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL®, our global data center platform, gives customers a reliable foundation for scaling their digital business and efficiently managing data gravity challenges. The size and scale of our business puts us in a unique position to offer customers access to 300+ facilities in 50+ metros across 25+ countries and six continents.


What we can offer you

Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers.

Join us and you’ll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you’ll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We’ll also give you plenty of development opportunities so you can build a rewarding and successful career with us.


Our Compensation Philosophy

Digital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the company's overall goals and values.

Our published pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and geographical location. Individual pay is based on additional factors including but not limited to job-related skills, experience, and relevant education and/or training. Moreover, an employee’s total compensation package varies by role and may include salary, cash bonus or commissions, and equity awards not quantified below.

Compensation range: $134,824 to $196,236 annually. This compensation range represents the Company’s good faith belief as to what it will pay as a base salary for this position at the time of this posting. 

Benefits: For this role, Benefits include medical, dental, vision, life and AD&D insurance, 401k match, disability benefits, wellness and education benefits, paid time off, holidays, and more.

This is an exciting time to join our business so apply now and make your mark on our future.



The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Digital Realty is an equal opportunity employer, EOE/AA/M/F/Vets/Disabled.  All applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or protected veteran status, or other status protected by law or Company policy.

Digital Realty cares about the health and safety of its workforce, customers, and vendors. Digital Realty encourages all new hires to be fully COVID-19 vaccinated by their start date. Employees who are not fully COVID-19 vaccinated may need to comply with our weekly COVID-19 testing requirements if required per your job requirement, work location and customer obligations, subject to applicable workplace accommodation requirements

Digital Realty is a publicly traded company (NYSE: DLR) with investment grade ratings from all three major ratings agencies.

Please do not forward unsolicited resumes to any employee of Digital Realty and its subsidiaries. Digital Realty is not responsible for any fees related to unsolicited referrals.

#LI-JP1 #LI-Remote

Want to know more about this position?

Get in touch with:

Justin Pickens

Justin Pickens


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Your future colleagues

“I enjoy coming to work each day to support the team and their growth.”

Isaac S.
Manager, IT Corporate Services, Dallas, TX