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Digital Realty


Business Intelligence (BI) Analyst

  2323 bryan street, Dallas

Position Title: Business Intelligence (BI) Analyst


Your role

The Business Intelligence (BI) Analyst is responsible for ensuring the business makes better decisions through collection and usage of data. Ensures business data and analysis requirements are met by properly applying data concepts, including data structures, collection, cleansing, analysis and reporting.  In addition to the overall collection, analysis and reporting of financial and operational data, the BI Analyst will often assume the project management of information/data driven projects which align with the organization’s continued commitment to being a robust data-centric organization.  


What you’ll do

  • Work directly with Sr. Management to develop data driven performance KPIs which align with operational strategies and objectives
  • Develop reporting tools and deliverables that highlight historical and future performance trends, including budget forecasts, capital expenditure value, headcount requirements, and value deliverables.
  • Identify performance drivers and correlations between multiple data dimensions
  • Responsible for establishing partnerships and fostering productive working relationships with other business units in the organization to understand business needs, drivers and constraints.
  • Take ownership of collaborative efforts, across multiple business units, to identify and develop process improvement initiatives
  • Drive ad hoc projects to collect, analysis and summarize financial and operational data, sometimes with minimal identification of data sources
  • Communicate with technical and non-technical end users, providing clear explanation of procedures used and results obtained from data analysis tasks
  • Collect and summarize customer service data, including request types, response times and customer satisfaction.
  • Monitor, analyze and address potential operational and risk areas for the company based on data analysis.
  • Partner with the Enterprise Technology Services team to develop, design and implement systems to support business reporting and statistics requirements.

What you’ll need

  • BS in Business, Finance, IT/Data, Statistics, or related field
  • 7-10 years performing large scale business analysis, collaborating with multiple organization departments (Operations, Finance, Information Technology, Human Resources, and Engineering)
  • Familiarity with cloud based data platforms (Google Cloud Platform, Azure, Amazon Web Services, Oracle)
  • Data visualization skills (Power BI, Tableau, Robust PowerPoint/Excel, Looker)  – Ability to represent key data points using most effective visual/graphics based methods
  • Strong understanding of basic statistical skills – Correlation, data distribution,  time forecast trends, standard deviation, clustering
  • Ability to understand business requirements and translate to a technical solution for software development and analytic reporting
  • Advance Excel knowledge – Pivot tables/charts, formulas, data connections.  (VBA and/or Smart View experience a plus) 
  • Excellent written and oral communications skills
  • Effective at building and managing teams in a matrix organization
  • Experience in real estate finance
  • Strong communication skills, including technical writing, executive presentation, field communications, persuasive requisitions, and training materials


  • MBA or equivalent
  • SQL query experience
  • Experience with Python or ‘R’
  • Basic understanding of real estate and GAAP accounting

A bit about us

Digital Realty supports the world's leading enterprises and service providers by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL®, our global data center platform, gives customers a reliable foundation for scaling their digital business and efficiently managing data gravity challenges. The size and scale of our business puts us in a unique position to offer customers access to 290 facilities in 49 metros across 24 countries and six continents.


A bit about our Digital team

Our Operations team keeps our customers’ infrastructure running safely and securely. We get plenty of opportunities to take on a variety of tasks and develop our technical skills. From overseeing electrical power to cooling and fire suppression systems, our team plays a vital role in making sure everything in our data centers operates as it should.


What we can offer you

Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers.


Join us and you’ll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you’ll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We’ll also give you plenty of development opportunities so you can build a rewarding and successful career with us.


This is an exciting time to join our business so apply now and make your mark on our future.



The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.


Digital Realty offers a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions.


Digital Realty is an equal opportunity employer, EOE/AA/M/F/Vets/Disabled.  All applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or protected veteran status, or other status protected by law or Company policy.



Digital Realty is a publicly traded company (NYSE: DLR) with investment grade ratings from all three major ratings agencies.


Please do not forward unsolicited resumes to any employee of Digital Realty and its subsidiaries. Digital Realty is not responsible for any fees related to unsolicited referrals.



Want to know more about this position?

Get in touch with:

Melissa Renfer

Melissa Renfer


Send me a message

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