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Operations

EMEA Deputy Operations Change Manager

  60 london wall, London

Your role

The EMEA Deputy Change Manager will provide a range of support which includes technical and process guidance working with site operations teams to reduce risk, both operational and safety, through change management. This may include site specific improvements, region wide improvement programmes, and oversight and reporting throughout.

Define and maintain best practice within the governance framework across the operations function at a corporate level. They will work cooperatively with the existing senior management functions and will integrate seamlessly with existing strategies that are currently in flight.

What you’ll need

  • To assist the EMEA Operations Change Manager and Technical Operations team in defining and implementing the Change Management policy, process, and procedure, working with sites to ensure adoption, improving, and optimising where appropriate, and owning specific objectives as required.
  • Managing the EMEACAB and running weekly meetings including following up with country and site teams.
  • Carrying out reviews of change requests, providing feedback to the approvers.
  • Assisting with developing and promoting change management community.
  • Assisting with the development and promotion of change management training materials.
  • Providing a link to other communities as required - D&C / Customer transition etc.
  • Providing data and advice to assist with the continual improvement.
  • Providing support to the Technical Team as required.
  • Providing and back up and support to the Change Administrator when required.
  • Visit sites as required.

Essential Knowledge

  • Has experience commensurate with at least 5 years of experience working in mission critical Data Centre Systems within a large data centre or suitably similar organisation.
  • Experienced Data Centre lead with experience of works technical planning and HV/LV switching.
  • Understands operational and maintenance principles in the disciplines of Data Centre Systems and infrastructure engineering to the level of subject matter expert.
  • Experience working with computerised maintenance management systems.
  • Can prepare & present relevant information to all types of audiences in audio, video, and stand-up settings.
  • Excellent report writing skills of a technical and business nature.

Qualifications

  • Educated in a relevant subject to level 5 in the European Qualifications Framework (e.g. UK HNC).
  • Accreditation with a relevant industry organisation.
  • Technical Engineering qualification.

A bit about us

Interxion: A Digital Realty Company, is a leading provider of carrier and cloud-neutral data centre services across EMEA. With more than 700 connectivity providers in over 100 data centres across 13 European countries, we are at the heart of the internet – powering finance, communication, healthcare, creativity, entertainment, life. As part of Digital Realty, our customers now have access to 49 metros across six continents. We’ve 2,800+ colleagues around the world who work together, come up with life-changing solutions and create connections that matter every day..

What we can offer you

Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers. Join us and you’ll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you’ll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We’ll also give you plenty of development opportunities so you can build a rewarding and successful career with us. This is an exciting time to join our business so apply now and make your mark on our future.

Your future colleagues

“I enjoy making our customers happy.”

Charlene G.
Senior Customer Success Manager, APAC

“It’s satisfying to work with such a collaborative group of talented yet humble people.”

Peter A.
VP of Design and Construction, Australia

“My team is amazing and getting to work with them makes every day memorable.”

Crystalyn R.
Real Estate Manager, Dallas, TX

“We all have a voice and are heard.”

Demi P.
Assistant Real Estate Manager, Portfolio Operations, Piscataway, New Jersey

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