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Operations

Senior Maintenance Engineer

  Cessnalaan 50, Amsterdam

Your role

The Senior Maintenance Engineer oversees, plans and coordinates all maintenance requests and manages all related processes and the Senior Maintenance Engineer is also responsible for the Maintenance Preventive Planning. The Senior Maintenance Engineer can act in first line support (gatekeeper, basic support, admin), second line support (non-recurring work, managing master data in Ultimo) and third line support (problem management, root cause analysis). Emphasis will be on third line support incorporation with continuity and commissioning Team. The Senior Maintenance Engineer supports the maintenance planning manager with long term asset management and supplier- and contract management.

  • Prepare, organize and plan all Maintenance Service requests, tasks and activities in an effective manner.
  • End to end job handling (open / close) within the agreed OLA’s and SLA’s, and provide
  • Reporting Responsible for supplier management within Service planning.
  • Responsible for annual maintenance plan in cooperation with Technical Operations.
  • Coordinate all required maintenance works by maintenance contractors, in line with the maintenance planning.
  • Provides regular updates to the Maintenance Planning Manager – manage KPI’s and SLA’s
  • Perform regular meetings with maintenance contractors.
  • Measure performance maintenance contractors.
  • Prioritizing maintenance requests with Technical Operations.
  • Deal with problems and manage resolution by involving necessary resources
  • Executing a proper L1, L2, and L3 support structure and liaise with Operational teams as; Service Design & Transition, Technical Operations, Service Delivery, continuity and commissioning Team and Service Security. 

What you’ll need

  • Minimum HBO degree level in a technical field or local equivalent.
  • 5-7 years’ experience as a technician and or Maintenance Engineer in an (electrical or industrial) critical environment (e.g. full continuous factory).
  • Analytical and conceptual thinker, who thinks about Maintenance on a strategic level.
  • Understanding the data center infrastructure and Topology
  • Experience of project planning/scheduling and reporting.
  • Experience in working with pre-defined Maintenance KPIs.
  • Experience in the data center sector or telecommunications.
  • Preferably experience in Asset Management.
  • ITIL Knowledge (incident and problem management) is preferred.
  • Fluent in English and Dutch, both written and spoken.

A bit about us

Interxion: A Digital Realty Company, is a leading provider of carrier and cloud-neutral data centre services across EMEA. With more than 700 connectivity providers in over 100 data centres across 13 European countries, we are at the heart of the internet – powering finance, communication, healthcare, creativity, entertainment, life. As part of Digital Realty, our customers now have access to 49 metros across six continents. We’ve 2,800+ colleagues around the world who work together, come up with life-changing solutions and create connections that matter every day.

What we can offer you

Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers. Join us and you’ll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you’ll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We’ll also give you plenty of development opportunities so you can build a rewarding and successful career with us. This is an exciting time to join our business so apply now and make your mark on our future.

Your future colleagues

“I enjoy making our customers happy.”

Charlene G.
Senior Customer Success Manager, APAC

“It’s satisfying to work with such a collaborative group of talented yet humble people.”

Peter A.
VP of Design and Construction, Australia

“My team is amazing and getting to work with them makes every day memorable.”

Crystalyn R.
Real Estate Manager, Dallas, TX

“We all have a voice and are heard.”

Demi P.
Assistant Real Estate Manager, Portfolio Operations, Piscataway, New Jersey

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