Join our Talent Network
Skip to main content
Digital Realty
×

Operations

Senior Manager, Business Planning and Insights

  60 london wall, London

Your role

 

Defines and implements an effective lifecycle process that drives clarity on creating and maintaining the Market Plans, Demand Forecast, and Capacity Reporting. The key objective is to provide business insight and direction for our growth strategy. The enabling processes take into account, among others, these characteristics:

  • Roles in the process, to drive clarity on who does what
  • Project management, to be able to understand at any moment where are we in the process
  • Version control, to govern major and minor releases and to clearly define how we gather, keep track of and implement changes
  • Quality control, to make sure content, flow and language are of the art
  • Communication and engagement
  • Gathers input and consensus on the process among HQ and Country stakeholders to enable process effectiveness.

This role drives key deliverables and cross-functional processes, supporting Digital Realty's strategic planning goals.

The 5-year/10-year Demand Forecast and Market Plans are the two main deliverables. Additional deliverables include capacity reporting and business insights.

This role also leads the data and analytics strategy of the Market Strategy team to shape the Strategy View platform, based on the Microsoft Power BI technology, in partnership with the IT department. Strategy View is the team's foundation to deliver market and business insights across the organization.

Success criteria are:

  • Ability to structure and organize data, process and tools
  • Virtual team leader: communicate, simplify, create consensus
  • Business communicator: creates compelling business stories based on facts, data, assumptions and scenarios

What you’ll need

  • Industry knowledge

  • Finance and Sales foundation. 

  • Quantitative analysis/statistics.

  • Ability to manage a significant quantity of data with rigour.

  • Business Intelligence experience

  • Project and Process Management, Document Management

  • Productivity tools: MS PowerBI, MS Office

  • English mother tongue or fluent. Fluency in other European languages is an advantage.

  • Previous experience in relevant roles is a plus: strategy consulting, business analyst, product manager, project management.

A bit about us

Digital Realty Company, is a leading provider of carrier and cloud-neutral data centre services across EMEA. With more than 700 connectivity providers in over 100 data centres across 13 European countries, we are at the heart of the internet – powering finance, communication, healthcare, creativity, entertainment, life. As part of Digital Realty, our customers now have access to 49 metros across six continents. We’ve 2,800+ colleagues around the world who work together, come up with life-changing solutions and create connections that matter every day.

What we can offer you

Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers. Join us and you’ll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you’ll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We’ll also give you plenty of development opportunities so you can build a rewarding and successful career with us. This is an exciting time to join our business so apply now and make your mark on our future.

Your future colleagues

“I enjoy making our customers happy.”

Charlene G.
Senior Customer Success Manager, APAC

“It’s satisfying to work with such a collaborative group of talented yet humble people.”

Peter A.
VP of Design and Construction, Australia

“My team is amazing and getting to work with them makes every day memorable.”

Crystalyn R.
Real Estate Manager, Dallas, TX

“We all have a voice and are heard.”

Demi P.
Assistant Real Estate Manager, Portfolio Operations, Piscataway, New Jersey

Related vacancies

Shift Engineer

London
View vacancy    

Cost and Insight Manager

London
View vacancy    

Customer Service Advisor

London
View vacancy    

Customer Service Engineer

London
View vacancy    

EMEA Deputy Operations Change Manager

London
View vacancy    

Day Shift Engineer (Watford)

London
View vacancy    

Asset Integration Manager

London
View vacancy    

Customer Success Manager

London
View vacancy    

Lead Engineer

London
View vacancy    

Service Planning Coordinator

London
View vacancy    

Shift Engineer

London
View vacancy    

Compliance & Energy Manager

London
View vacancy    

Service Transition Engineer

London
View vacancy    

Project Manager (Operational)

London
View vacancy    

Shift Engineer, Connexion House

London
View vacancy    

Head of Project Management Office UK

London
View vacancy    

Operations Systems Engineer

London
View vacancy