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Operations

Learning Management System Administrator

  2323 bryan street, Dallas

Your role

This role manages all activities of the Learning Management System (LMS). Acts as the main point of contact for the LMS, providing direction and support to teams across the global portfolio. Facilitate system upgrades, quarterly releases, manage content versioning and LMS Admin reports, not limited to but including Completion, Certifications, Compliance, etc.

 

What you’ll do

  • Serve as the primary LMS technical and functional contact, including but not limited to:
    • Organize and maintain content, which includes uploading, publishing, versioning
    • Generate and manage activities, and running and creating scheduling reports
    • Manage roles, security, and permissions associated with the system
    • Maintain data integrity such as course codes, descriptions, and other required information
    • Build complex courses and curriculums
    • Tests course content and troubleshoots issues.
    • Monitor student progress to ensure they are meeting the course requirements
    • Maintains the training catalog within the LMS
    • Configure and distribute reports as requested, and LMS data analysis
    • Ensure our internal customers’ technical issues are resolved, including transcript and system issues
    • Monitor the training inbox, resolve questions and troubleshoot problems for global users
    • Resolve users’ issues escalated through ServiceNow
    • Work with vendors to ensure content meets the minimum system requirement for the LMS
    • Review all software updates/enhancements, release notes and communicate the changes to leadership
    • Maintain Operations training calendar

 

What you’ll need

  • 2+ years in LMS administration
  • Strong written & verbal communication with global companies
  • Strong Project Management skills
  • Proficient computer skills needed, including Microsoft Office Suite, SharePoint, and Teams
  • Proficient in management of a LMS, Cornerstone preferred.
  • Experience with eLearning software integration with an LMS (SCORM / AICC, xAPI)
  • Skilled in recognizing and resolving issues that may appear when it comes to course design, its configuration, or infrastructure
  • Effective planning, time management, problem-solving, and organizational skills
  • Flexibility to work on various projects and change priorities in a fast-changing environment

 

A bit about us

Digital Realty supports the world's leading enterprises and service providers by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL®, our global data center platform, gives customers a reliable foundation for scaling their digital business and efficiently managing data gravity challenges. The size and scale of our business puts us in a unique position to offer customers access to 290 facilities in 50 metros across 26 countries and six continents.

 

A bit about our Digital team

Our Operations team keeps our customers’ infrastructure running safely and securely. We get plenty of opportunities to take on a variety of tasks and develop our technical skills. From overseeing electrical power to cooling and fire suppression systems, our team plays a vital role in making sure everything in our data centers operates as it should.

 

What we can offer you

Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers.

 

Join us and you’ll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you’ll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We’ll also give you plenty of development opportunities so you can build a rewarding and successful career with us.

 

This is an exciting time to join our business so apply now and make your mark on our future.

 

 

Notes:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

 

Digital Realty offers a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions.

 

Digital Realty is an equal opportunity employer, EOE/AA/M/F/Vets/Disabled.  All applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or protected veteran status, or other status protected by law or Company policy.

 

Digital Realty cares about the health and safety of its workforce, customers, and vendors. Digital Realty encourages all new hires to be fully COVID-19 vaccinated by their start date. Employees who are not fully COVID-19 vaccinated may need to comply with our weekly COVID-19 testing requirements if required per your job requirement, work location and customer obligations, subject to applicable workplace accommodation requirements

 

 

Digital Realty is a publicly traded company (NYSE: DLR) with investment grade ratings from all three major ratings agencies.

 

Please do not forward unsolicited resumes to any employee of Digital Realty and its subsidiaries. Digital Realty is not responsible for any fees related to unsolicited referrals.

 

 

Want to know more about this position?

Get in touch with:

Melissa Renfer

Melissa Renfer

Recruiter

Send me a message

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