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Operations

Order Operations Specialist

  10 collyer quay #42-06 ocean financial centre, Singapore

Position Title: Order Operations Specialist

Location: Singapore

Your role

The role will review sales for APAC Colocation Quotes and generate executable service orders. He/she will act as a single point of contact for order processing and provide feedback to all departments regarding such in order to facilitate efficiency.

What you’ll do

  • Manage revenue bookings for all APAC service orders.
  • Report to finance any revenue discrepancies or changes daily.
  • Create Opportunity, Quote and Executable Service Orders for APAC Cross Connects.
  • Review and submit signed cross-connects and submit for countersignatures.
  • Contract review for new customer requesting cross connects via the customer portal.
  • Track and maintain all customer concessions related to business.

What you’ll need

 

  • Bachelor degree with 3-5 years of experience
  • Knowledge of SAP, Yardi, Oracle CPQ, Salesforce.com, ServiceNow, and MS Office a plus
  • Prior roles/function customer facing a plus
  • Prior roles/function with direct interactions with Sales personnel
  • Ability to work efficiently and seamlessly on virtual teams and accommodate time zone differences
  • Self-starter with strong work ethic and ability to thrive in a fast-paced environment and maintain a positive, result-oriented attitude

A bit about us

Digital Realty supports the world's leading enterprises and service providers by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL®, our global data center platform, gives customers a reliable foundation for scaling their digital business and efficiently managing data gravity challenges. The size and scale of our business puts us in a unique position to offer customers access to 290 facilities in 50 metros across 26 countries and six continents.

What we can offer you

Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers.

Join us and you’ll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you’ll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We’ll also give you plenty of development opportunities so you can build a rewarding and successful career with us.

This is an exciting time to join our business so apply now and make your mark on our future.

Notes:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Digital Realty offers a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions.

Digital Realty is an equal opportunity employer, EOE/AA/M/F/Vets/Disabled.  All applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or protected veteran status, or other status protected by law or Company policy.

Want to know more about this position?

Get in touch with:

Peishan Luo

Peishan Luo

Recruiter

Send me a message

Your future colleagues

“I enjoy making our customers happy.”

Charlene G.
Senior Customer Success Manager, APAC

“It’s satisfying to work with such a collaborative group of talented yet humble people.”

Peter A.
VP of Design and Construction, Australia

“My team is amazing and getting to work with them makes every day memorable.”

Crystalyn R.
Real Estate Manager, Dallas, TX

“We all have a voice and are heard.”

Demi P.
Assistant Real Estate Manager, Portfolio Operations, Piscataway, New Jersey

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