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Operations

Technical Operations Planning Coordinator

  Connexion house, London

Your role

The Service Planning Coordinator Technical Operations (SPC-TO) oversees, plans and coordinates all maintenance requests and manages all related processes.

The SPC-TO supports the Technical Operations Planning Manager (TOPM) with long term asset management and supplier- and contract management.  The SPC-TO will be required to:-

  • Prepare, organize and plan all Maintenance Service requests, tasks and activities in an effective manner.
  • End to end job handling (open / close) within the agreed OLA’s and SLA’s, and provide reporting
  • Responsible for supplier management within Service planning ’Technical Operations’
  • Responsible for annual maintenance plan in cooperation with Service Operations and the Technical Operations Planning Manager (TOPM)
  • Coordinate all required maintenance works by maintenance contractors, in line with the maintenance planning.
  • Provides regular updates to the Technical Operations Planning Manager (TOPM) and manage KPI’s and SLA’s Perform regular meetings with maintenance contractors

What you’ll need

  • Excellent interpersonal skills with all levels of company personnel and clients
  • Ability to work in a confidential manner and show sensitivity
  • Flexible work manner
  • Ability to work under pressure
  • Ability to work accurately, with good attention to detail 
  • Excellent planning and organisational skills
  • good prioritising and problem-solving skills
  • Minimum MBO-4 degree level in a technical field or local equivalent.
  • Extensive experience as a technician in an (electrical or industrial) critical environment (e.g. full continuous factory)
  • Experience of project planning/scheduling and reporting
  • Experience in the data centre sector or telecommunications preferable 

A bit about us

Interxion: A Digital Realty Company, is a leading provider of carrier and cloud-neutral data centre services across EMEA. With more than 700 connectivity providers in over 100 data centres across 13 European countries, we are at the heart of the internet – powering finance, communication, healthcare, creativity, entertainment, life. As part of Digital Realty, our customers now have access to 49 metros across six continents. We’ve 2,800+ colleagues around the world who work together, come up with life-changing solutions and create connections that matter every day.

A bit about our team

Our Operations team keeps our customers’ infrastructure running safely and securely. We get plenty of opportunities to take on a variety of tasks and develop our technical skills. From overseeing electrical power to cooling and fire suppression systems, our team plays a vital role in making sure everything in our data centers operates as it should.

What we can offer you

Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers. Join us and you’ll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you’ll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We’ll also give you plenty of development opportunities so you can build a rewarding and successful career with us. This is an exciting time to join our business so apply now and make your mark on our future.

Your future colleagues

“I enjoy making our customers happy.”

Charlene G.
Senior Customer Success Manager, APAC

“It’s satisfying to work with such a collaborative group of talented yet humble people.”

Peter A.
VP of Design and Construction, Australia

“My team is amazing and getting to work with them makes every day memorable.”

Crystalyn R.
Real Estate Manager, Dallas, TX

“We all have a voice and are heard.”

Demi P.
Assistant Real Estate Manager, Portfolio Operations, Piscataway, New Jersey

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